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June 2025 by Nathalie Gounaud
This business has continued to steal from me by charging my account, despite the fact that I ceased to use their services FIVE MONTHS ago. I have had to go by three times because nobody ever answers the phone to reiterate that they need to stop charging me, yet here we are. I submitted the initial notice in writing with enough time to spare, I told her verbally MANY TIMES, and she still continues to charge me. I'm reporting it as fraud at this point.
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April 2025 by Mookie D
Don’t store anything here. You can never get ahold of anyone and the rats are awful. Went into the office and a woman was passed out on the couch. She finally woke and was obviously on something. I left and moved out. Place stinks like dead animals. The storage buildings are in disrepair. Your stuff isn’t safe here. They never answer their phone. Voicemail is always full. Office isn’t staffed and is rarely occupied.
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May 2024 by Mike Downing
Rented a trailer for my move. Like everyone else, my experience with the lady behind the counter was terrible. She’s rude and has no business running a customer facing business. Didn’t even give me a copy of my rental agreement. 100% she has no repeat business and only is still in business because people don’t read reviews before they go there.
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March 2024 by Bijo Abraham
it's a smaller place, for some reason, they don't want you there. I had a terrible experience at this u-haul rental. Lady worked at the counter was rude and unhelpful, this lady is the worst I have come across by far. I would not recommend this place to anyone..
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September 2023 by Ethan Page
Went there for a reservation. I was an hour and a half early. I asked the lady at the desk about my reservation, then gave her my name. She promptly got an attitude with me after that. Snapping her fingers and acting crazy. She should not work in customer service. I just ended up going to uhaul and rented a truck. They were actually professional, and acted like they wanted me as a customer. Don't go to this place, this lady working the desk is mental.
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July 2023 by Anonymous
Rented a U-Haul trailer from them. When I came to drop off, she stopped in the middle of decoupling, told me to continue because she was having a day. Walked off, didn't say anything else, didn't check out, nothing. Then a week later, got the invoice, charged me insurance when I said no to it. And won't return my correspondence.
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January 2023 by Bradley Calk
The lady working had the nerve to call me (I was 15 min late, my fault) and gripe at me for not calling her and telling her, because she could have left and gotten coffee before she came in to work. She then feels the need to make some quip to me about the time because I glanced at my watch. It's a smart watch. It's called a text message. It was from U-Haul to make it better. She had no level of professionalism to any part of the transaction. I am a frequent U-Haul customer for trailer rentals, and this lady is the worst I have come across by far.
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December 2022 by Bradley C.
The lady working had the nerve to call me (I was 15 min late, my fault) and gripe at me for not calling her and telling her, because she could have left and gotten coffee before she came in to work. She then feels the need to make some quip to me about the time because I glanced at my watch. It's a smart watch. It's called a text message. It was from U-Haul to make it better. She had no level of professionalism to any part of the transaction. I am a frequent U-Haul customer for trailer rentals, and this lady is the worst I have come across by far.
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September 2022 by Eve Rowan
I don't have experience with the storage here but the owner helped me with my U-Haul trailer. At a different U-Haul the day before my hitch was wired incorrectly; the owner of this place drove my trailer to a U-Haul for me and helped me get setup to get the wiring fixed. She went above and beyond for me on a stressful day and I would recommend her to anyone getting a U-Haul as she's knowledgeable and extremely helpful
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September 2022 by Hugh Pierson
Only reasonably priced storage I could find and staff are VERY helpful and courteous.
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December 2021 by Steven&mercedes Landeros
Someone broke my lock into some of my belongings so I guess they don't have any cameras there so it's storage on your own risk
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May 2021 by Michael Vidrine
Good storage facility safe secure and convenient.. Uhaul on site
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December 2020 by Moses Gomez
Simple place to load and unload
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January 2020 by Kelley Currin
If I could give less than 1 star, I would. Break-ins and shoddy management.
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November 2019 by Sandy England
Pulled off the feeder when I figured out I was lost. Rudest man I've ever encountered in my life told me to get off his property....BIG TIME J**** Must be from up north.