Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrances, body, skin, and hair care products. Customers can shop over 500 brands, including high-end options like Tarte, Fenty, and Chanel, as well as more affordable picks like the Ulta Beauty Collection, NYX, and ELF. The store also features exclusive brands such as Live Tinted, Wyn Beauty, and Polite Society. Ulta Beauty provides exceptional customer service, with knowledgeable beauty advisors on hand to offer expert advice and assistance. Customers can take advantage of convenient in-store services, including the Salon at Ulta Beauty, which offers a variety of hair, skin, makeup, and brow services. The store also offers quick and easy pickup and same-day delivery options for those in a hurry. Reviewers have praised the outstanding customer service at Ulta Beauty, with one customer describing their experience as the "BEST" and expressing their loyalty to the store. Another reviewer highlighted the helpfulness and knowledge of a specific staff member, Liora, who went above and beyond to assist them. Additionally, a customer shared their positive experience with a talented makeup artist, Kourtney, who provided exceptional service at the MAC counter.
Natalie is an absolute ROCKSTAR!!! I went in asking for help with makeup and she has the steadiest hand and was able to show me all kinds of methods for achieving what I was HOPING to achieve! Plus - SO many pluses! She has an amazing sense of customer service... very kind... I hope they pay her enough!!!! She's WORTH IT!!!!!
January 2026
The BEST customer service! Hands down. I had a disappointing experience at a different location. When I came to this location they heard about my experience and did everything to try and fix something that they didn’t create! I left happy and bought even more items! Thank you to Star and her manager! Customer of this... read full comment
December 2025
I love this store. Staff was super friendly and helpful!