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March 2024 by Heath M.
Walked in for some health medicine and instantly the oder of what smelled like black mold hit me and I thought it was the carpet at the entrance but at the pharmacy the smell was just as strong . Should I start wearing my chemical mask when i visit ?
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February 2024 by Jodi B.
Staff here is usually nice and relatively clean environment however where I have a problem is that every time I come in there is a low inventory of products leaving a lot of holes between products. The pharmacy can get very busy after normal work hours and I occasionally struggle to get my medication either due to out of stock or issues with insurance that they don't communicate with you.
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February 2024 by Anne Brown
I can always find what I want here. It's my go to place for a variety of items. We were in San Juan Puerto Rico when I needed a pair of sunglasses. They were right down the street from my Marriott hotel!
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January 2024 by Yolanda Horsch
Always have everything I need. Friendly and helpful service.
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January 2024 by Brian S.
Wish Yelp had zero stars. The pharmacy staff is unfriendly and rude. It takes 15 calls to even get them to pick up the phone and when you do get them to answer, watch out, extremely unprofessional.
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January 2024 by Coffee Mate
After seeing other reviews I’m a little relieved that our experience was not an isolated incident. That being said, this is the absolute worst Walgreens and experience I had in my entire visit to Denton. Horrible customer interaction! You have have staff walking around like they’d rather not be there, don’t you dare ask them a question cause all you’re going to get is an eye roll and then they’ll walk away like they didn’t hear you. And then you have the lovely experience of your cashier standing with their back facing you the entire time. Who even works like that? Honestly I’m surprised that the employees themselves aren’t embarrassed to behave this way. Would never go back if I’m back in Denton and I don’t encourage others to shop here either. Really sad considering how friendly other establishments are.
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January 2024 by Ashly Gould
The worst pharmacy ever. They will take over 8 hours to fill a child’s prescription, leave you on hold forever and then hang up in you. I would go somewhere else if I could but this is one of two places covered by insurance.Wouldn’t recommend this place ever.
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December 2023 by Jana Thornton
The store has issues.It's understaffed to start with. This is evidence by staff working at a frenic pace, probably for less than great wages. The floors are dirty and the employees are struggling to keep up.Corporate greed at It's worst.
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November 2023 by Miranda Lisman
Customer service is non existent unfortunately. I called and received 5 different answers so I showed up only for the woman at the window to treat me like absolute trash. Blamed me and my doctors office. They put my prescription in twice and blamed me again. Never apologized once for the horrible service just passed the blame back. I refuse to go through the drive through because she’s always like that.The ladies at the front desk though were angels. But unfortunately had to wait in a very long line to get my medication. It also took over a month to get my meds. So though they were nice, my overall experience was far from it.
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November 2023 by Taneesha Herndon
The pharmacy is extremely slow. My doctor sent over medication on Monday and it took them 6 days to fill it. They lied and said it would be on the truck by the next day and continued to lie until I had to call corporate and file a complaint. There are never any managers to speak with only rude pharmacy technicians
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November 2023 by Aubrey Nichols
Worst place to pick up prescriptions!! I went FOUR days without my medication because they kept telling me “your prescription has been canceled by your doctor” when in reality all I needed was my insurance card and they failed to tell me that every time I came. Every person that assisted me was insanely rude and when I finally decided to physically walk in today, they took 30 minutes to bottle up my prescription and then continued to say “I cussed” at one of the employees when asking for their name. Not once did I cuss or raise my voice at them. I tried to explain to them what was going on, but every time they would either interrupt me or basically dismiss/ignore me. I should not have had to go through all that trouble just to pick up my prescription. Definitely changing locations. The pharmacist, Katy, and the employee, Josslyn, were the ones being so very rude and not taking a second to listen to what I had to say.
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November 2023 by Caleb Marez
WORST EXPERIENCE katy is the worst person to deal with at out of all of them with joclyn! katy was also saying my girlfriend cussed at her employee when nobody cussed she is a very unprofessional person to deal with especially in her position acting like a child more than anything! would recommend CVS pharmacy or a different pharmacy! will be difficult and make you wait for your prescription because they are petty people
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October 2023 by Catherine B.
I was in dire need of a prescription and it couldn't be picked up until today. I have Parkinson's and I had to make a trip. Sam's Club which is such a good pharmacy said to just have them call and transfer the prescription so It could be picked up on Sunday. Went back today and ready to leave on the trip and they had not even called. Can't pick it up now till Monday and will go back to Sams. This pharmacy is terrible. Traditionally don't try calling They put you on hold for Up to 10 minutes and then disconnect you. Just stay away I highly recommend Sams they always answer the phone and are always prompt
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September 2023 by Devin Drake
1 Star is too high of a rating. Stood in line for 45 minutes to find out that I would have to come back tomorrow. The staff is overworked and it shows in the negative customer experience. This stores rating on 191 reviews is 2.0. You be the judge. Find a small independently owned pharmacy that still believes in customer service.
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September 2023 by ANTHOM89
This is the slowest, poorly run pharmacy I have ever been to. The staff are rude, slow and inconsiderate. Walgreens corporate should clean house, and start over.