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January 2024 by Mahogani Johnson
Why does this particular store close after midnight? The guy literally watches people walk to the door to tell them to turn around because the store is closed. If that’s the case why does it have 24hours on the webpage? Just for courtesy reasons please update the store hours if this building can’t be 24hours. It’s a waste of time pulling up to this convenience store expecting it to be open when it’s not. And I’ve also been here before where this same guy has unlocked the door and opened it for me so, this definitely make me feel that he locks and unlock the door to his own discretion by not adhering to store/company hours.
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September 2023 by Sedrick W.
Rudeness, don't understand English, not even trying too, how does 7/11 hires workers that can understand English, and starting to look like that at a lot 7/11 just go to QT 2 minutes down the street. You be blessed
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September 2023 by Kela Beemil
Says there 24hrs but they close at midnight. The system is always down for cash app or money orders and most of all they have poor customer service and communication skills.
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September 2023 by Cassie Beal
I was trying to purchase a pack of cigarettes and maybe get a couple dollars worth of gas. I had a few bucks on my 7-11 wallet and a few bucks on my debit card. Hey… it happens. Sometimes people go through things in life that might cause them to struggle financially. I was in a great mood for a change prior to walking into this store. I asked the clerk for a pack of cigarettes and was told that they were ten dollars and some change. I only had 8 in my wallet and 6 on my card. The clerk (who also claimed to be the owner of the store) didn’t know how to use the e-wallet and his demeanor towards me was like you don’t have enough money and you can’t pay for these and I don’t know how to do the e-wallet on their app. I also had gone onto Newport’s website and I pulled up a coupon to save a buck. Their website makes you select a specific location with address and then you have only 5 minutes to use the coupon. After I did that the owner says “I” don’t take coupons. I asked if I had the correct address and he very rudely told me “I”, with emphasis, don’t take coupons. I said that’s just great because I wouldn’t be able to use that coupon anywhere else because I had already picked that address and he even more rudely, as though I was wasting his time and I was beneath him because I didn’t have enough money… even though I did. I told him I just won’t get the cigarettes then but I still needed gas. Then I thought about the situation and was like, this man is so rude, why should I give him any of my business and I said on second thought I don’t want anything from you. He then told me “BYE!”, all condescending like. I should have been the condescending one when he’s the owner but doesn’t even know anything at all about the 7-11 app. I said some choice words to him and walked out the door. In addition to this, the store has a sign that reads 24 hours but yet they’re closed for hours every night. I personally will never return to this store. And I will advise all of my friends looking for a 7-11 store nearby to go elsewhere. If I could stop every single person from giving this place any business at all, I would do so.
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March 2023 by Pia Steward
I thought 7 11 was suppose to be 24/7. I guess not! It's sad as hell to know Desoto is predominantly black. 7/11 is an outlet, for acquiring your goods. I guess they get our money during normal business hours!.
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February 2023 by Maribel Hernandez
We’re close during operating hours
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January 2023 by Ivan Suarez
Friendly staff
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November 2022 by Brian Bauer
Great price for the soda I bought and great customer service.
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August 2022 by Andrew Miles
The store says 24 hours but no one is here at 2 am
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August 2022 by Barbara Gale
Says 24 hours and it’s not
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July 2022 by Lizbeth Romero
Best customer service. My friends and I came here and they treated us wonderfully.
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July 2022 by Julissa Cantu
Polite
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April 2022 by LD Dorsey
There an African gentleman that I’m pretty sure is a manager, he closes the store every night and just stands inside while me and several other customers knock on the door to find out if he’s going to reopen the store or not. And when we knock he ignores us and just keeps on working or doing whatever he does in there. It’s very frustrating bc the store is 24hours.
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January 2022 by Mica Ware
I like the store and the employees there.
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December 2021 by allan wooldridge
great people
