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October 2023 by Nartey Tanihu
Facility was very clean, receptionist was very cordial and made the process very quick and easy. I was very pleased with the amount of help they provided and how warm of a welcome I received.
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June 2023 by Shandranique Robinson
I had a great experience with Frnand. Exceptional customer service - he was attentive and met my needs. I'm glad I came to do business here.
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June 2023 by Keith Logan
Great customer service does still exist. As busy as the representative was he still kept great customer service going.
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May 2023 by Frnand Meador
Friendly service always smiling and always trying to help with tenants needs. Facility is very clean. One thing I love about this place there always watching over there tenants.
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March 2023 by Dorothy Johnson
They are good people.And easy to work with..
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December 2022 by Bryan Daniels
I had 2 units at the Desoto location. When it was time to remove my items from the storage I discovered one of my units flooded causing water damage to all of my items. I paid for insurance through the storage company in case any issues occurred buts has been months since I filed my claim and still no response or information from the insurance company. The manager of the storage has no answers and will not provide any information for insurance company for me to contact personally just says he'll email and they should contact me. This has been the reply for over a month now. Do not trust them with your items
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October 2022 by John Griffiths
Good friendly people and good service.
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September 2022 by Tanya Meeks
Outstanding customer service from beginning to the end. Ken is the epitome of how we should treat each other on a business level and personable level. He went over and above to assist me. I know he didn't have to. That to me spoke volumes about who he is.Thank you Ken and All American City Self Storage!
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August 2022 by John Scott
Friendly, efficient check-in. Clean unit and easy to load in.
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July 2022 by Robbie Peppers
I give a 10 stars and a 2 thumbs up to Mr Ken the Manager. He was so professional and friendly. The office was busy. He multitask very well with a smile and great customer service.I would highly recommend All American City Self Storage in DeSoto TxRobbie
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June 2022 by Branden Tucker
I've had a storage unit here for about 3 years and my experience has been good. I needed them to repair my door, and they did it within 48 hours. The only problem I have is that on holidays I can't get to my unit. If I've paid my unit rent for the month I would like access for the month.
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June 2022 by Heather Airaudi
Very friendly people who really wanted to make sure I was taken care of. I didn't know what size storage unit I would need but they were patient and even showed me the different sizes they had available so that I could make an educated guess and be satisfied.
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April 2022 by kemet king of kings
Ken is the most awesome person!!!! Very nice facility will definitely recommend to others!! Ken is highly recommend....so ask for him
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October 2021 by Sharon “BT” Tolliver
Communication from the management staff has been outstanding. His assistance in making sure I received everything I needed prior to arrival was outstanding.
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July 2021 by Michelle Austin
They were really nice and yes I would... Thanks