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April 2023 by Allison Allison
This branch reopened and we needed another branch. The two other branches Desoto and Cedar Hill were over loaded with customers. Everyone here is professional and works hard to providegood customer service. Thank You Desoto Beltline Branch!
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January 2023 by Latrina Patterson
Roberto Ruiz is top notch! He was kind, efficient, and professional. He was visiting from the Grand Prairie branch, but he just added to the always Excellent service I receive.
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August 2022 by Danny P. F
The hours of this branch are very unpleasant. They are only open from 10am to 4pm. In this city, most of us work and it is frustrating to arrive and not have a place to speak with a representative in person.
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April 2022 by Cd G.
I am starting to truly dislike BofA. I super hate their virtual locations. Never know which one is a virtual location; we drive long distances to get there, to find an empty location with ATMs and a screen inside. Worthless!! Why would I want to drive 30m just to see a BofA representative face through a screen? For that, I would have called the 800. Office locations should have live people to help us not screens to speak with someone that can't help us. What a waste of $$$.
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June 2021 by sam alhatth
Best place to waste your time and lose your brain
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May 2021 by Brian K.
The card access reader never works, one teller available when when is long. Poor management.
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December 2020 by Janice Gilmore
This banking center has been closed since COVID, I really miss it. The people was really friendly and knowledgeable. The location is walkable for me. I have visited the other location in Desoto, TX., and when I walked in there was the welcoming face of a person from other branch. She wasn't sure when or if the branch will reopen. I let her know they were missed.I was assisted, everyone was nice, friendly and knowledgeable. Lines were long which I expected, but the employees were working hard.
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December 2020 by Noemi Espinoza
I don't like their long waits and they always seem to be closed
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October 2020 by Jp King
Dont bother long wait times, dont bank without an account fees are ridiculous!
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May 2020 by lonely DOG
iHate how nearly everything is "online only" these days. "..gO oNlInE tO sEt Up An ApPoInTmEnT." not everyone is comfortable using such methods which blows because you will never get ahold of someone at this location. you'll just get stuc in the automatic phone loop
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April 2020 by Hunz Fruzuner
Dont bother long wait times, dont bank without an account fees are ridiculous!
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March 2020 by Sharon Smith
Very poor customer service.
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December 2019 by Aces Club
They are great to me and my company banks with them too. Great customer service
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December 2019 by Samantha moore
Worst bank I've ever delt with if you can GET OUT NOW!!!!!!!!! Financial center cant even set up payments. What good is a bank if they cant do simple banking needs!!!!!!!
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November 2019 by justin chappell
Ramone is the shizznit!!!!!! Helped my get my LLC off the grown and he took the time to go online and get me my ein. Bruh just saved me 2k a month in taxes. I'm highly recommend this branch 4 all bussiness concerns.
