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December 2023 by Diane Lovelady
Awful rude customer service, big fancy bank, main bank never open to customers!
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October 2023 by Pamela
My husband and myself have been doing business with this Bank well over forty years! They have the most amazing customer service and they remember your name within the one conversation that you done that day! They are so awesome and make you feel like you’re really a family member! Soon the whole bank will know and remember you. They are amazing at the fraud detection and fraud prevention! Give them a try! I think you will be more than satisfied with the quality and professionalism they have to offer! I will continue to keep this as my terrific second nome as long as God let’s me do so! Thanks for your support and may God watch over you and your entire family, forever!!!!!?!
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July 2023 by A Cardo
Worst back to finance with will lie and hide like cowards Jeff is the shadiest
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June 2023 by Tosha Sheckells
Always a pleasant experience.
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March 2023 by Irma Martinez
The best bank, the best people!!
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December 2022 by R4f43L M3ndoz4
The staff is very helpful ?
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August 2022 by Rosita Rodriguez
They are efficient quick very pleasant great customer service
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July 2022 by Saira Saldana
Filled out the application online and got there to speak with someone regarding our loan application. Greg told Mr. Coy to tell us we were not approved and per Greg he "tried" contacting me when I do not have one single message/missed call from him. It was just a horrible experience and then to top it all off we were told this in public no type of privacy whatsoever. Might as well just shouted it across the room.
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May 2022 by L Man
I have found Bank of DeSoto friendly indeed. The tellers and the other bank staff are always welcoming
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May 2022 by Lee M
I have found Bank of DeSoto friendly indeed. The tellers and the other bank staff are always welcoming
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October 2021 by Sandra Hayes
I have been a customer since 2012, I have had all good experiences, very personable. Almost no red tape, down to earth, very community oriented, dont let a very bad apples spoil good business
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June 2021 by Larry R
I have banked here for over 20 years, my mother opened an account here when the bank opened over 30 years ago. This is a hometown bank with hometown service. They know you by name and treat you as family, always. I’ve done several loans with Jimmy over the years and always a no hassle and easy transaction. Kudos to the whole team at Bank of Desoto, always a pleasure.
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January 2021 by NICK Alvarez
Horrible experience !! I called in to get info on how to send some of my customers who need financing .. I Did not receive the info I was looking for and ask if maybe there was someone else I could speak to in regards to this. Mr. Carlos Coy felt it was more appropriate to just Hang up in my face . Worst customer service I've recieved in 15 years in Finance. Horrible Horrible...
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February 2020 by True Zelo
Horrible experience !! I called in to get info on how to send some of my customers who need financing .. I Did not receive the info I was looking for and ask if maybe there was someone else I could speak to in regards to this. Mr. Carlos Coy felt it was more appropriate to just Hang up in my face . Worst customer service I've recieved in 15 years in Finance. Horrible Horrible...
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June 2019 by Carl Daniels
Great customer service! Very friendly staff!