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March 2024 by Steffnie Stone
They never answer phones and they do not prepare your order as you ordered it. My tacos were saggy.
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March 2024 by ΕΒΙΝΑ ΚΟΝΤΗ
They are working so slowly here......
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March 2024 by O C
Joshua Weaver is the GM at this location. Based on previous reviews, it is clear he does not care about the DeSoto location. Service should not be super because it is in the southern sector of Dallas. This is completely unacceptable. I will continue to reach out to higher leadership until this is corrected.I arrived at 7:15PM, did not leave until 7:52PM. Why? The chicken and vegetables were not ready. This establishment is absolutely filthy, and I will reach out to the health department next.Children are operating this location with no management in site. This is a management issue and Joshua Weaver must be held accountable. Do not patronize this location.
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February 2024 by Felipe Mancera
This restaurant location and service is trash...you have to wait way beyond the time it's suppose to be ready..and the counter and food prep area is dirty.?? not to mention they forgot to put guacamole on one of my orders and I paid for it.
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February 2024 by Chris Mcmahon
I was the only person in line and took 15 min to make my burrito. Terrible service
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January 2024 by Faith Brown
Came in to this location today and wasn’t expecting much, but there’s a gentleman there name Ray who is a sweetheart, always patient and kind and a smile that could light up a room! Ray even when you were at the Red Oak location thank you so much for your service, and your kindness!! Promote that kid!
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January 2024 by Tarik Combs
This location needs direction. Someone that is older or someone that has experience. This location opens at 10:45 and they are still prepping food. Only two items are out. No rice, beans,guacamole, corn, salsa no nothin. You would think with all the negative reviews things would change but it doesn’
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January 2024 by Pau Pow
DONT ORDER ONLINE; I have ordered twice and it is marked “confirmed delivery” before I even arrive at location and your food is not ready pickup time; My orders have been handed to me 10-15 minutes after so you might as well wait in line it might be
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January 2024 by Sandra G.
To go order employee discount as too busy on her phone she took too long to make our order. Thanks to Kourtney for stepping up, other we would of been there another 30 mins . This location needs better management
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January 2024 by Mike L.
This place is absolutely filthy and disgusting. It honestly made me sick the last time. The taste as well is not there either, food is bland and rice is hard. And why is there only 1 person doing most of the work even with a line out the door? Just an embarrassment of an establishment.
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January 2024 by Matthew Aris
Ordered on app, over an hour of standing in store and my order is still not ready.
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January 2024 by Misty Hicks
Great food and
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January 2024 by Amber Robinson
This is the second time I have had to come home and cook my own veggies due to them not having any. The place is not clean, way too many kids working there!
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January 2024 by Edgar Tirado
Order was more than 1 hr 20min late There didn’t seem to be a lack of employees if anything it’s the management of the location. Everything seems to be very unorganized and needs to improve on every aspect of a business. Would recommend everyone to stay away from this
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January 2024 by Chelsea Shaw
Every (and I do mean every) time I try to come to this location they are out of something. I understand running low on things here and there, but a 45 minute wait for simple items like rice in the middle of the day is ridiculous.This happens often enough for me to hear other people say the same.
