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March 2024 by Nelson Cedars
Such Horrible service. The cashier Annis is so so so Rude!! She feels customer service is not prt of her obligation (she said this to me) this location is always the worst. The wait time is ridiculous ( I know this day and time you have to wait at places) it’s just way too long!
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January 2024 by Mark A. Barfield
Terrible service, 55 minutes in drive thru. Got to window and looked at Pharmacist and Techs back as they filled orders with one person at counter. Took 10 minutes to acknowledge/help as I sat at drive thru window.
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September 2023 by Madam K
This has been my pharmacy for the past year. I have never had any issues. I went to get my medicine yesterday and the drive thru windows was not working. I went in side and there was a long line. I just figured they were short staffed. I didn't need my medicine for a few days so I came back today. I went around 1. There was no wait. I was in and out. Marissa helped me. She is always so nice and helpful. Great customer service..
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May 2023 by Crystal M.
Had an appointment scheduled, they called me an hr before to advice me to fill out paperwork. I called back to make sure they had sent the link and they were barely sending it over. I filled paperwork and submitted online when I arrived at clinic they asked for my id and insurance card when I had submitted on online portal, but they told me that needed a physical copy of insurance card and that they didn't have my online registration. Front desk girl was very helpful and was trying to do everything she could for me to get seen. They r/s my appt for Monday but I wasn't going to be able to get into the portal again to fill out paperwork till the following Friday. So a whole week and 3 after r/s not convenient at all. Girls in the back didn't seem like they wanted to deal with it so I just told the front girl to not r/s at all and don't plan on coming to this office.
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May 2023 by Kathy H.
This CVS is the worst. I would give it less stars if I could. The drive-thru isn't working most of the time and the staff is lazy, rude, and unprofessional. They close earlier than eight and I think that is unconscionable. People need their medicine. I can't wait until these jobs become automated. Nobody needs to be forced to interact with this people.
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April 2023 by Rochelle R.
My mother has been without her medication for over a week because they keep changing the delivery date and placing it back on the shelf. Then they said it was picked up. My mother doesn't drive and has not left her home because she has been waiting on the delivery.
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November 2022 by Tamica T.
There is not enough credit given as short staffed as the store is staff is fighting to accommodate each situation
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October 2022 by Lori L.
This is the worst pharmacy ever. It's close to my home so I tried to stick with it for a while but I just can't take it anymore. All the reviews are correct, rude people having personal conversations while ignoring the customers. On hold for over an hour. Never follow up and let you know when your prescription is ready. I wanted to cry for a little old man who the lady at the register was speaking to. She was very mean to him and when he walked away, she loudly spoke with her co-workers about how he gets on her nerves when he comes in. I had to wait for that conversation to end before she called me to the window. How in the HELL is CVS allowing this to happen for years?????
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January 2022 by rramirez214
Dropped off my prescription yesterday afternoon and went by today for pick up and they didn't have anything for me. Apparently they also lost my prescription.
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November 2021 by Denver L.
Came to grab a prescription to find out that the drive-through was broken. Went inside and felt relieved that no one was in line and was hopeful that I would be out quickly. The pharmacy staff informed me that it would be over an hour to pick up the prescription. Went to Walmart and came back over an hour and it was still not ready and we were told another 15 minutes. This is absurd.While we wait for over an hour there is no restroom available either. There are tacky hand written signs on each restroom door saying out of order.The ice is completely out of stock.The associates all appear lazy and make it clear that they do not like being at their job.Parking lot is dirty with trash all over it and the CVS pharmacy sign is 1/3 burnt out. See pictures below.
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September 2021 by Atonya C.
This CVS is horrible. Been waiting on my medication to be filled since Monday. Still waiting. Hold time is ridiculous and many are rude. Only reason I go here is because of my insurance. Missing Walgreens like crazy.
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July 2021 by Mk E.
I recently picked up my moms prescriptions from this location (drive through) I specifically told the young lady the medication SHE NEEDED! I understand that she had other medications there but we only needed the one we were asking for. The person at the window gave us the one we asked for (Medicine A) that clearly said DO NOT TAKE WITH Medicine B (she gave us Medicine B anyway). Medicine A was free; Medicine B cost $15. AGAIN Medicine B CAN NOT BE TAKEN with MEDICINE A which is clearly on the BOTTLE. What if my mom could no longer see the writing on the pill bottle? What if I didn't see it? What if she took both pills? The only reason why I gave this store 3 stars is because when I went in the young lady in the pharmacy was extremely kind. I can not for the life of me understand how a place that's created to help could have easily harmed.
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July 2021 by Google user
If I could give 0 stars I would. Not only are these people in Pharmacy inept, the black girl I dealt with twice was discriminatory against white people. DO NOT GO TO THIS PHARMACY. THEY ARE INEPT AND RUDE.
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January 2021 by Tammie J.
The worst pharmacy ever! Very rude, unprofessional and will say anything to get you off the phone after you've been on hold an hour. I will definitely be moving my prescriptions to another pharmacy.
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January 2021 by Catherine Orcutt
If I could give 0 stars I would. Not only are these people in Pharmacy inept, the black girl I dealt with twice was discriminatory against white people. DO NOT GO TO THIS PHARMACY. THEY ARE INEPT AND RUDE.