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March 2024 by Ronda Ortan
And I wish there was an option for no stars
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March 2024 by Chelsia Fluellen
Very rude workers. No good customer service at all! Filthy inside and people do not wear gloves. Very ghetto environment. Never will go there again!
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March 2024 by ANXTY
Food is great sometimes too salty. Customer service is ABSOLUTELY horrible. They will mix the food barehanded (just seen that). Workers will talk bad about you like you can’t hear it. Need new management or need to be shut down ASAP.
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March 2024 by Gwendolyn Crawford
My husband and I have been to Henderson chicken five times after 2 o’clock and the chicken is very dry and it’s over fried like it was double dipped we tried to ignore it but we just got some today and it was kind of burnt. In the past, it have been very good, but the last five times that we’ve been there it’s been
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March 2024 by Renee Green
The African American women with the burgundy locs or twist was very very rude when I was placing my order and then when I asked for condiments and seasoning she told me that there was a 35 cent charge per pack after she had already charged my card when they charge a technology fee just to swipe a card and then when I started to drive off, You could hear her and the other employee saying yeah get out the line and things of that nature. Very unprofessional and ghetto! If you don’t like your job get a new one or learns some customer service skills!!
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March 2024 by Ron Boleware
Always fresh and good
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March 2024 by Mathis Perkins
Good comfort foodOutdated service model that is only acceptable in socioeconomically challenged
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February 2024 by Kintisha
Horrible food and customer service at the Desoto location. Ordered chicken tenders and fries. The fries were lukewarm and mushy. Everything tasted like the jalapeño pepper and pickles shoved in the bag. The bag was wet and torn. No pride in the food or service. DO NOT EAT THERE, the place is dirty and they have the nerves to charge 3.99% oncard transactions!!!
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February 2024 by Jamecia Jordan
Chicken was not seasoned only the outside was covered in seasoning, customer service was trash …..
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February 2024 by Lee Ennis, E.A
Pretty women work the window. Chicken backs are the best. The seasoning is perfect!Parking: Lots of easy parking
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February 2024 by Charrise C.
The girl taking drive-thru orders on Thursday January 30, 2024 around 6:15 pm is rude for no reason over unseasoned chicken. I’d rather go to church’s before I go back here.
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February 2024 by Viviane Goodman
The fries were cold and the chicken was fried too
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January 2024 by Kim Sub
I don’t want to penalize the owners of this establishment; but you must address the horrible customer service that your staff provide.The young lady with the two, bright red braids —some of the rudest service that I’ve seen. Rude, while taking the order, no greeting, no eye contact, she literally handed me my big while looking off. No thank you or anythin!! It was good thatthe chicken was hot! Fries not so much.Also note: I was confused about not getting my change and perhaps it was because she didn’t give me a receipt. Is that common practice—when paying in cash????Anywho in a world where we choose who gets our money—I’ve learned my lesson about patronizing with those who don’t deserve it.Please do better.
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January 2024 by Renee
Each time I’ve come here my food has been on point! Hot and fresh! Their seasoning is so good so definitely order some on the side! It’s not overly salty either! The ladies at the window are so sweet! Never had an issue! And the prices are AMAZING! Cheap and good! Will continue coming!
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January 2024 by limda joy
I always patronize this Henderson when I don’t want to drive to the original one in Dallas.The Henderson’s In Duncanville is closer to my residence, but they always disappoint me with the quality of the food; taste. Therefore, I pass them and patronize the one in Desoto.The Desoto’s Henderson staff is always friendly and often get your order to you timely.Due to the many customers patronizing the business at certain times of the day, they will be very busy. Therefore, be prepared to wait for your order approximately 15 minutes.It worth the wait.Finally, if you like sweet potato pie request a slice. It ‘s very tasty.