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June 2023 by Moses H
Worst bank. They do not work with you. Jackie is also passive aggressive. Do not bank here! Go to a credit union.
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July 2021 by Jay Lee
Great customer service. Followed c.d.c guidelines and obeyed
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July 2017 by Lori L.
I actually began my journey banking here when I was 16. My parents insisted I needed a savings and checking account. I didn't even have a job???? They opened the accounts in my name. At that time the bank was named "Western Bank & Trust". When my children were born and turned 6 months of age my parents opened up savings accounts for them. It was an awesome thought as grand parents and great grandparents deposited money into those accounts for birthdays, Christmas, and special occasions. They were also able to purchase savings bonds at ease for my kids. The savings bonds matured and so did my awesome kids lol. I've kept a Safety Deposit Box at this location which I have had for over 30 years. I have NEVER had any issues or discrepancies with any of our accounts. They are extremely helpful and offer great customer service via phone or in person. I can't compare them to other larger banks as I only bank here. So of course I would recommend them.
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June 2017 by DeMe Srvl
Real bankers who stay at their job & know their customers! I thought this kind of service was dead; it's just tucked away in DeSoto! Great for small- to mid-sized businesses, they really go the extra mile