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February 2024 by Sharon Fuller
Kind of dry. Crust hard. Too many olives.
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December 2023 by Sharrie McElhanon
Finally lol ? Great Pizza Good Product Service Great
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August 2023 by SeSe
I expected just another pizza but WOW! This is the best pizza I've had in years:) The crust is crisp and it wasn't like eating dry cardboard (not that I've ever done that) and it had sauce that didn't disappear. It was perfect. I will be a return customer The toppings were distributed all over so that I hand toppings in every bite. I love it!!!
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August 2023 by Laura gardner
Need specials for customers that phone in orders! I was told all specials are online only.. uuuggghhhh the way I see it is... specials are specials whether online or not.. give ppl a break gezzz
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July 2023 by Darnell Caldwell
Absolutely terrible experience. Placed an order online 66% of my order was made incorrectly in the store refused to remake one of my incorrectly made items due to a system. Note the item that they refused to make was a small cauliflower pizza with no cheese. I imagine which I imagine is no more than $3 worth of materials/food.
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May 2023 by Brent Copeland
Any pizza is a good pizza but this pizza is good enough to remember when stopping through Dallas. Second time having Mr. Jim’s. Lots of flavor. I’ll be having it again the next time I’m staying overnight in DFW.
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March 2023 by KiJana Johnson
I’ll never by another pizza from them for the size of the pizza and the price of the pizza it’s not worth it at all they barley put any sausage on the pizza and also hard as hell like it was overcooked or something NEVER AGAIN
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October 2022 by Stan Jones
I was disappointed in the customer service, they won't receive my business anymore. I'm going to Mr Jim's Duncanville....
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September 2022 by Just Me
This is the worst place ever. If I could have given zero stars I would have. I placed an order at the Desoto location. I never received my pizza. I called back to inquire and the manager or whomever lied and said they tried to call me several times....that was a lie. He also lied and said the driver stated they rang the doorbell several times and no one answered....that was a lie....noone ever showed up. He said he was going to call the driver to see where he was, he then said he was going to send the driver back out. I still never received my pizza.
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September 2022 by Misti H.
This location deserves no "STARS!" We called to order what we thought was the best pizza "Sticky Fingers" 1. Had trouble ordering due to the owner's lack of understanding while placing the order. The owner was very hard to understand and after placing the order, she called back to verify what type of crust we'd like..... Mind you, we placed the order at 6:41...she called back at 7:03, and then 8:15 I got home and found the pizza on the door step. Not once did she ring the doorbell when she delivered the pizza, she just left it on the front porch. We called back to report the pizza was left on the porch, and she pretty much said she was not at fault and continued to argue with me. Called Ended!! I will never order pizza from this location again, and I highly recommend the you don't either. JS
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July 2022 by L’ètè Guc
This place gets us right every time we order. I get the large pepperoni and hamburger, large pepperoni pizza, the chicken supreme pizza that everyone loves and the beverages.
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June 2022 by Michael Martinez
Love the sticky finger pizza and Jim stix. Everyone their was nice on the service
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May 2022 by La Wana Van Dyke
This is the worst place ever. If I could have given zero stars I would have. I placed an order at the Desoto location. I never received my pizza. I called back to inquire and the manager or whomever lied and said they tried to call me several times....that was a lie. He also lied and said the driver stated they rang the doorbell several times and no one answered....that was a lie....noone ever showed up. He said he was going to call the driver to see where he was, he then said he was going to send the driver back out. I still never received my pizza.
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February 2022 by darius walker
I've been a avid fan of Mr Jim's Pizza since they first came out since I ever knew that was of Mr Jim's Pizza I usually order from the duncanville store but this time I ordered from the DeSoto store and there was a problem amongst problems amongst problems started off with me changing my order from a delivery to a pickup and the woman told me that I called her and made my order a pickup when I didn't also I ordered a pizza with pineapples on it and I never got my pineapples when I got there the lady told me to never call her again I believe her name was Carrie said she was the owner she was very rude I won't be ordering from there anymore I will just drive to duncanville and get my pizza from where I am known at
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January 2022 by Noneof Urbizness
I ordered and paid for a pepperoni n sausage med pizza. What I got was a cheese pizza. Per slice it had 2 pcs of pepperoni and 3 PEA sized pieces of sausage. A Tony's frozen store bought pizza would've had more meat! 2nd time ordering from them but the last time. Places wonder why they struggle and don't get repeat customers...give us what we paid for...that might help.