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December 2023 by Shelley Martinez
Great place to work and bank.
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May 2023 by Eddie Clay Jr
Excellent
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May 2023 by Eddie C jr
Excellent
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April 2023 by Kellie Elliott
I have been with this bank for over 10 yrs now and I absolutely love them your treated like family.....and that's important....
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December 2021 by cecilia vigil
Horrible customer Service. I do not recommend. Bad first experience and the last too.
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March 2021 by lady magic
I have been here for about 10 years! I love the customer service I am always greeted by name. Amanda the Teller is awesome! Never had a issue with this bank!
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October 2020 by PlainsBank C.
In 2018, Frank Krasovec, a PlainsCapital Bank customer, was victim to a wire transfer hack resulting in $450,000 in personal losses. Krasovec is now suing PlainsCapital, maintaining that PlainsCapital broke their own protocols when they did not confirm the six-figure wire transfers with him, the owner of the account, before transferring the money.
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August 2019 by Lauren G.
Tried to deposit a check and they put it on hold for an entire week! I have no money to pay things i need to pay! I have $20 for the week! I could've just cashed the check. I DO NOT RECOMMEND this bank and will be switching as soon as they decide to give me my money. Absolutely ridicilous.
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August 2019 by Mary Perez
Been banking here for 7 years now. I deposited a check on tuesday and they put it on hold until next tuesday. I deposited that check because i had bills to pay, now i have no money until they feel like giving me MY MONEY. I could've just cashed my check and i wouldnt been broke. Now I have to pay late fees and disconnection fees because they put MY MONEY on hold for an entire week. I have no money. I do not recomment this bank and I will be switching as soon as they give me my money. They deserve 0 stars!
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February 2018 by Jorge Lariz
Excellent people at this branch! J&A are amazing....
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February 2016 by Erica Boyd
Awesome bank. From Lubbock to Dallas I've always had excellent service. No problems with this bank at all.