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March 2024 by Aletha R
The cashier didn't know the products.
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March 2024 by Amber Fields
You will wait forever for your food. It’s always a long wait at this location. It’s ridiculous and then it’s not even fresh. They make you wait so long and the food be old and cold. I’m done eating from this location.Dine at your own
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February 2024 by ROMAN CHAIREZ
Will not ever come to this location again very poor service and attitude of the guy at the window was shown like he didn't want to be their get another job then also when leaving they didn't give me my fries so I had to come back again and told them I didn't get no fries and walked away mid sentence of at both times when leaving it looked like they wanted to say something but all they can do is just stare
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January 2024 by Barbara Williams
First of all, I tried to make a mobile order from Waxahachie, but the store was closed. So I made a mobile order to the store in Desoto. I drove to pick my order up from this location, but was told that the system was down! I informed the person inside that I had a mobile order. The person told me to just cancel the order! What?!
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January 2024 by Jerrica Williams
We ordered in Waxahachie,, wasted gas coming here. They are having system issues today?
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January 2024 by Angela Atkins
This is the worst Popeye’s I’ve ever visited in my life!!! Not only is the food cold but they can’t even get orders correct. Instead of mashed potatoes, I received red beans and rice. Instead of getting chicken nuggets I received a broken up chicken strip. Horrible service! And the cook or order preparer is absolutely lazy or incompetent. I’m definitely reporting this incident to their corporate office because this is the second time I’ve experienced a similar situation at this location! Just pitiful!
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January 2024 by Rita Alexander
This is the worst Popeye’s I’ve ever visited in my life!!! Not only is the food cold but they can’t even get orders correct. Instead of mashed potatoes, I received red beans and rice. Instead of getting chicken nuggets I received a broken up chicken strip. Horrible service! And the cook or order preparer is absolutely lazy or incompetent. I’m definitely reporting this incident to their corporate office because this is the second time I’ve experienced a similar situation at this location! Just pitiful!
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January 2024 by Tax Plus etc
They ran out of spicy wings, and they were very small.
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January 2024 by Crystal
I have yet to have a correct order from this place. I've given up.
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January 2024 by Chas T.
Place was closed way before closing.
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January 2024 by D G
Don’t come here at night!! They do not answer the intercom, even if they have a line of cars . When there is clearly people working inside . Everyone was waiting at least 30 minutes.
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January 2024 by Louis McConic
The food i got was good, and the service was good.
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January 2024 by vgl3
This location is Terrible!
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January 2024 by Dorothy Henderson
I went through the drive thru around 3pm on Saturday afternoon, December 30, 2023and ordered a 3 piece spicy wings with red beans and rice. It costs 11.03 and I tipped $1 at the window. When I got home to eat, the wings were undercooked and the rice was hard. I attempted to call them but I kept getting a recording saying "your call did not go through". I will take them my receipt the next time I'm in the area and expect a total refund since I was unable to eat the food! There is no excuse for bad food from a chain restaurant such as Popeye's! And they have the gall to have a recording on their phone!The following Tuesday, January 2, 2024 I took my receipt back and told the manager what happened. She rudely said that I should have brought the food back. I explained that I threw it in the trash after trying unsuccessfully to call. She said that there was nothing she could do and the next time bring the food back to the restaurant in order to get it replaced! She also said that the telephone has been out of order! I told her that it won't be a "next time"!I will not be visiting the location on Pleasant Run in DeSoto Texas again ever!
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December 2023 by Rhyan Jackson
I ordered the 6pc sweet & spicy wings and red beans & rice. The wings were barely sauced and the beans were pretty much nom existent just all rice which needed to cook longer. I hadn't eaten at this particular location in years and now I remember why. I will not be back!
