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February 2024 by Kitty Kat
We have been going to this Taco Bell for the past two years and it's truly going down hill. Breakfast is a nightmare, with a 50% chance of completely getting my order wrong. (Example, this morning where we had 2 grand toasted bacon burritos, L DP, hash brown, and sausage quesadilla with sour cream. Quesadilla and hash brown were in the bag, a burrito that I thought was the grande toasted, and that was it. Asked for my DP, then asked for my second grande toasted burrito and they gave me both. When I got home, it was two regular sausage burritos they had given me.) And this is just one of many instances where they very much miss the mark. They tend to have some ruder staff at night, but at least give accurate food. Shout out to my late night workers, the only highlight of this mess. Y'all the real ones. Will not be coming back to this Taco Bell unless I'm in a massive pinch.
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January 2024 by Boblyn Mosely
The food was okay. It seems to me that Taco Bell has lost something through the years!
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December 2023 by Kanisha Lewis
The customer service is horrible. Went through the drive-thru and was being rushed to place a order even though there was not a line or many people inside. Didn’t even ask or give us mild sauce or napkins.
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December 2023 by Kimberly Johnson
Fast friendly and fresh! The girl at the window was so nice! My order was messed up and she took care of me!
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December 2023 by Gregg Hardin
Everything tastes the same. I'll choose differently next time.
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December 2023 by Andrew
Ordered four things and they messed up all four
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December 2023 by Lawrence Murley
3 workers standing around talking about opening up a relationship to spice it up some 4 customers and drive thru wait for one person to make everyone's order. Idk how yall stay in business paying people who don't work. As of now this video was taken after 8 minutes of sitting here 15 minutes after we walked in. If your in a rush avoid this place at all cost. If you want to witness a live Jerry springer episode or Howard stern podcast then make sure you leave your kids home and enjoy the show.I did post one video to show the young gentleman who was working hard for us ?? ?? ?? give this man a raise and a manager positionKid-friendliness: Not at all unless your kids want a lesson about sex
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November 2023 by Dorian Foster
It's Taco Bell so you get what you get. However, no sauce was given and it was requested.
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November 2023 by Cassell Clark
Hands down the worst customer service in DeSoto and it's not even close. What detention center do you do your recruiting in?
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November 2023 by Kyle Burks
I can't believe that there was no one at the register to take orders. Everyone was in the back. No customer service at all. Will not come back to this location at all.
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October 2023 by melissa macias
Always great. But customer service could be nicer.
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October 2023 by Caramel Diva
The customer service is rude. They often mess orders up and they close too early. Tonight we finally caught them early to get some food after a long day and after I ordered and pulled up to the window to pay, I saw some crickets flying. Didn't think anything of it because I realize the season is changing. However, it’s WAY TOOOO MANYYYY CRICKETS. SOMETHING NEEDS TO BE DONEEEEE.
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October 2023 by Tay Arline
Would definitely not recommend anyone to patronize this location. Customer service skills of all employees is non existent. Not a single word is spoken when you get the window. Then your order will be fixed incorrectly and sloppy, then you return to have the order fixed/replaced you get attitude from the immature employees.
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September 2023 by Marty Gister
Stated hours are close at 3 AM. Went through the drive-thru at 1 AM and the wouldn't sell anything fried or grilled, ONLY tacos and burritos. Scrolling through the comments, it seems this is standard practice. Why even have a menu if you can't order from it?
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September 2023 by Chantal B
I went to this location on 9/5/2023 right before 11pm. I attempted to order the dipping taco box, but the associate said that they don't sell that box anymore, but the it was advertised on the Taco Bell website and at the store's drive-thru menu. So, I ordered the gordita box.When I got home, I noticed that both tacos had less than an ounce of meat, cheese, and lettuce each! The only item that was prepared correctly was my drink and my nacho chips. I didn't even open the burrito because the two tacos were prepared incorrectly, so there was no telling what was in there.It appears that the associates were rationing out small portions of food to avoid cooking more food before they close at 1 am. So, I pretty much didn't get what I paid for.To Chanel A and the other associates working with her that evening, you have to be careful preparing people's food and dealing with people's money. I felt taken advantage of. Luckily for you all, I'm not irrational or violent, but the next customer you take advantage of just might be.Good luck to you all.
