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October 2021 by Picture it Dallas
The worst banking operation I have come across. You may ask well why do you do business there? I don’t. I was helping my mom close out an account and the staff is so unresponsive. It’s amazing that I have to be sent to voicemail time and time again to simply have a questioned answered. To top it off, I learned they have not paid they’re members a dime of interest in savings accounts in years. Zero interest on money on deposit. Bye bye credit union. Way to many better options out there to earn and with way better service from a people prospective as well as a technology front.
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May 2021 by Joseph Donahue
Excellent staff! I've been a member for 23 years and have nothing but pleasant experiences at our Desoto location.
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March 2021 by Maurice Evans
Great service and very clean
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February 2021 by June Sixteenth
Exceptional customer service, which is rare around these parts these days. These ladies are so lovely!!
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July 2020 by Nestor Merced
Why no one have a mask but they force you to put a mask because you're from the outside but they don't ???????
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February 2019 by Gayla Burton
Great staff! Wonderful member service!
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July 2018 by Michael Hardaway
Great Customer Service.
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July 2017 by Carey Johnson
Nice staff, all the time!
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July 2017 by Kiawatha French
Quick service
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September 2016 by Hector Flores
Staff is Always friendly, helpful & professional! Very customer friendly FCU!
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September 2016 by Gwendolyn Alexander-kinder
Always helpful and happy, atmosphere here is very pleasant
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July 2016 by LaSanya Williams
The staff is real nice ive been going for years. I work Saturdays and get off at 12 noon. 1 Saturday i got off later and went to make a deposit. I arrived at 1258 and one young lady that knew me very well said no were closed and wouldn't take my deposit. That truly hurt my feelings and after that situation I opened 2 new accounts at another bank so I wouldnt get stuck out like that again. That situation really hurt my feelings.
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November 2015 by Pamela Wright
The people are so nice and professional. ..
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July 2015 by Nikki Baker
I love all the people here! They are the best! Customer service is always on point.
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July 2013 by nakisha logan
They do a great job at that location.