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April 2024 by Christy Watkins
Beautiful flower arrangent I bought for a friend! Love Tom Thumb!My go to place for flowers, fruit, meat..
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April 2024 by Aletha R
The digital coupons saved me about 15.00.
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April 2024 by Mark Wesley
Nice store. Great customer service!!
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March 2024 by Ron Boleware
Nice and clean Tom thumb
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March 2024 by Kamicka Jackson
This is the worst Tom Thumb I’ve ever been to. Rude customer service, I went to the prepared food area the other day and saw an employee cleaning the case with a dirty towel and touched the chicken with the towel, and when I asked for fresh chicken he told me that I should’ve stayed home and cooked then. I spoke with the manager on duty and he seemed very unconcerned. I went in on today with a Cowboys shirt and hat and shoes but when I asked about discount I was told that I had to have a jersey on. I had never been told that before. I asked was a manager there and she said that she was the manager. Also the lines are always long. Won’t be going back here. These folks in here get ruder by the day. The food is always expired at this location
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February 2024 by Sharon Gipson
The online delivery and pickup need to get it together out of the last three orders never get all of my groceries or they deliver to the wrong address!!Looks like I’m going to have to shop inside of the store..
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February 2024 by Duuhdats _Tayy
Horrible store management, unprofessional….this experience at me working there was just bad ever since whatever people says goes. Never communicated when he “heard” anything from anybody.
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January 2024 by Tanya Miller
Drive through pharmacy service is just horrid. No thoughtfulness given towards sick people trying to stay out of public spaces.Waited in the drive through line 20 min to dropoff my prescription. I was told they have it in stock and I should return in 30min. I returned an hour later, and waited another 20mins.New person says, "Oh, we only just got your prescription. Give us time to fill it.) I gestured towards the first person and she said, oh the Pharmacist has a question for you. Answered the question and was told to go park where they could see me and then they'd wave me back over.30 minutes later they waved me back. Asked for my insurance card and told me to get at the back of the line of cars.Get up to the window in 20 mins to be told "It didn't work" and to go to CVS. I requested a return of my prescription and was then given a sticky note of additional information the woman never asked for.No apologies given for their lack of knowledge and customer service.
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January 2024 by LaToya Smith
Clean store!
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January 2024 by Sherial Walker
Very Clean
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December 2023 by R Watson
Deli workers are rude.
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December 2023 by Celeste Kreutzer
Wonderful staff. Especially in deli
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November 2023 by anddar229
I was there to place an order for a Thanksgiving Meal. The deli lady, who was sweet, didn’t know about the Thanksgiving meals. She called her manager. The manager came from the back and did not greet me as I was standing there with the deli lady. The deli lady asked for confirmation and the manager responded with “we always do these…you didn’t know because you’re new”. I thought that it was rude to say that in front of a customer. The reason for the deli lady not knowing has more to do with the lack of communication from management than her newness. The manager should have responded by taking accountability for not communicating. I probably won’t get my thanksgiving meal now.
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October 2023 by Angie B.
I have never encountered such rude employees. It's apparent they are not accustomed to African Americans shopping at this Heath location. They have hired an African American store manager, hopefully things will get better!
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October 2023 by Linda Casey
Just a quick trip into this Tom Thumb. The employees were mostly helpful. Items were not too difficult to find. The wait in line was brief.