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January 2024 by Wade Smith
Went in for a ear infection and service was quick and great. Crystal my nurse was very helpful. Go see her shes Awesome
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January 2024 by King KD
Very friendly and helpful staff. Jihan was very helpful getting my information straightened out and Dr.Shaw did a quick and great job on the assessment.
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January 2024 by Dylan Gordon
I got some real bad cauliflower ear and Jasmine and Dr. Lee took real good care of me through all the blood and pain. I highly recommend the desoto total care emergency room. 10/10 they’re amazing!
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January 2024 by April Fonteneaux
10 stars if I could. These people are wonderful. Jasmine, Crystol, Terry, KP and Dr. S! All absolutely amazing. Jinah as well she knows how to make you feel special and they all work together for wealth of your health!
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January 2024 by Mia Stroy
Went to 3 different walk-in clinics and was told I needed an appointment. Each place seemed to be a little less customer service friendly like they didnt want to be there. I drove by and went in hoping they can assist. Front office staff and healthcare professionals were exceptional in both bedside manner and just being nice. Compassion and kindess goes a long way. Thank you for being outstanding!
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January 2024 by Resa Delley
It’s was very clean, staff was very courteous and knew what they were going. Thanks my husband feels spectacular and taking meds as directed. Thank you so much and Happy New Year!!! The DELLEYs
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January 2024 by Lynette Williams
I was here on Christmas for a family member hospitalized and my daughter was sick and got sicker (discovered the Flu. My doctor in Houston recommend I go to Village Medical who were closed and no staff) who recommend across the street. The concern was insurance in or out of network. I was in network. Internally I was a mess, but the staff Dr. Lee, Crystal (Nurse), Clara (MA), and Tee (Front Desk) made me feel at ease. From the time I entered until my discharge the staff was amazing. I didn’t have to wait and they made sure not only was my daughter comfortable they made sure I was too, because I was beyond tired. They showed professionalism, friendly and courtesy, and explained everything to me. I would recommend and go there again(hopefully not), but I would highly recommend them.
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December 2023 by Traci Feigle
Dr. Lee, Nurse Tiffany, Terry the X-ray Tech, and Tamara at the front desk took really good care of me. They were professional, friendly, and expedient. Their compassion and kindness are commendable. I highly recommend this facility and this team. Thank you so much! You are appreciated.
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December 2023 by Juanita Brown
It was a little longer than I expected. But it was worth the time. I appreciate the staff being very thorough. They were very nice (great bedside manner). Your Staff was awesome from the time I walked in the doors to I left.Thank you.
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December 2023 by Joel Moreno
Great caring service. K. Hall, Dr. Lee Whitney treated me with respect. I will use this TotalCare again, if needed. Love you folks.
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December 2023 by Veronica Allen
The team did a great job and took care of me in a timely manner. I walked out feeling much better than what I walked in. Great service!
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December 2023 by Ambiance R
Dr. Lee is very nice, helpful, thorough I explaining diagnosis, and he smiled a lot, offered me a drink and gave a snack. The nurses and the receptionist were also very helpful, kind and smiled as well.
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December 2023 by Tujuana Horton
From the moment we walked in, we could feel that it wasn’t just a job for the staff. Everyone from check in to the physician were genuinely concerned about my care. It was a very pleasant experience.
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December 2023 by Tujuana Hunter
From the moment we walked in, we could feel that it wasn’t just a job for the staff. Everyone from check in to the physician were genuinely concerned about my care. It was a very pleasant experience.
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December 2023 by Akelah Roberts
I was in and out, super fast! No wait and no appointment necessary. Dr Elsahtory and Nurse Crystal were awesome! One thing I would recommend is having the ability to fill out paperwork online. Even though the physical paperwork didn't take long, having it done online before you arrive, or even while you're waiting in the waiting room would be more efficient. :)