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July 2023 by Jackie B.
Great service, made my moving experience easy-going
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November 2022 by titameshia minor
Pls do not use this place charges from someone else bill was charged on our bill. The manager Ken did nothing seeing that he over charged a u haul Reservation the gas was placed back n they accidentally charged us for someone else stuff 70.00 turned into 140.00 charge. All he could do was apologize n tell us to call a number. Instead of being a manager handling his mistake r the company mistake he stated it was nothing he could do. he needs not to be a manager a manager takes charge a gave something other than call a nbr. A receipt was asked for n he stated it would be emailed. I'm calling the corporate number this is ridiculous if u rent here take pictures n also ask for a receipt on site.
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July 2022 by Na Hunt
Didn't want pay 500 dollar for one way but everything went ok
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December 2021 by Amarillo Hope
My experience w/ this dealer was horrible on my wallet. First, the owner, big AA man, would pretend as a nice & family guy who I thought was a pleasant person to go to for my next rental service. But After I signed the form on his wife’s tablet, estimated f or round trip 50 miles = $75. Then, he proceeded to tell me that I didn't need to read the document or he would say something to distract me so I don’t read what I am signing for: This alone should have been a red flag for me but I needed any vehicle that could to get me to the Potter house for my appointed time Covid 19 vaccination. Later, that evening, I get charged $129 which was $50 more than I signed up for then I called U- Haul customer service sent them pics w/ attachment of fuel level, check engine light warning & other minor damage of the truck but they decided to stick w/their dealer because, in their own words, “I didn’t have the arrival fuel tanks pics”. What I had was a $15 fuel receipt from Murphy USA down the road from the dealer. So six gals fuel receipts for 50 miles trip isn’t good enough to this big fat snake b/ce behind that nice smile he did me wrong and unlike the real U- Haul office, this backyard dealer, is renting trucks w/ warning check lites engine on. That is my take on this beautiful city of Desoto and this few unhinged dishonest business owners wouldn’t not break the trust of the many of the residents. PS. my advice is take pic before & after fuel level, truck, dash board warning lites.
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November 2021 by Angie Frank Murray
They have all your needs .go uhaul
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September 2021 by Raulz Nero
I recommend this place
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April 2021 by Abuda Abudame
My experience w/ this dealer was horrible on my wallet. First, the owner, big AA man, would pretend as a nice & family guy who I thought was a pleasant person to go to for my next rental service. But After I signed the form on his wife’s tablet, estimated f or round trip 50 miles = $75. Then, he proceeded to tell me that I didn't need to read the document or he would say something to distract me so I don’t read what I am signing for: This alone should have been a red flag for me but I needed any vehicle that could to get me to the Potter house for my appointed time Covid 19 vaccination. Later, that evening, I get charged $129 which was $50 more than I signed up for then I called U- Haul customer service sent them pics w/ attachment of fuel level, check engine light warning & other minor damage of the truck but they decided to stick w/their dealer because, in their own words, “I didn’t have the arrival fuel tanks pics”. What I had was a $15 fuel receipt from Murphy USA down the road from the dealer. So six gals fuel receipts for 50 miles trip isn’t good enough to this big fat snake b/ce behind that nice smile he did me wrong and unlike the real U- Haul office, this backyard dealer, is renting trucks w/ warning check lites engine on. That is my take on this beautiful city of Desoto and this few unhinged dishonest business owners wouldn’t not break the trust of the many of the residents. PS. my advice is take pic before & after fuel level, truck, dash board warning lites.
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April 2021 by Kristin McDonnel
Services was great, and friendly
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December 2019 by M Taylor
Fast friendly service!
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October 2018 by Cinda Nordgren
I reserved on line, then waited 1 hour, but JERRY no-showed. Don't waste your time here.
