-
November 2023 by Megan Clark
Slow, slow, slow. Over an hour to mount and balance two tires. Should only take 30 minutes. I will never buy tires or have any service done here again.
-
November 2023 by SouthBySoWhat
Would have 1 star since all I went for was an oil change but got that and a new scratch on my black paint car.. that’s great. but the lady at the service desk was very sweet and informative. She saved the 1 star review so s/o to Carrie. I’ll be praying the lord blesses the auto worker who was a little careless so they can have a little more joy in their heart, god bless Carrie too.Service: Oil change
-
October 2023 by Kimberly Wilson
PHENOMENAL!!! customer service from auto service team. Carrie was very professional and knowledgeable of the battery I needed for my car. The service team were courteous and provided excellent customer service. I will definitely come back for my car maintenance. Thank you
-
September 2023 by christian perez
I came in on a Sunday just for them to take 3 1/2 hours to change one tire and they put other vehicles in front of mine and they over charge for the tires and service just for you to sit here and Wait a long timeVery upset and irritatedService: Tires
-
August 2023 by Regina Hammons
I was turned away at the cedar hill location for two tires and went to this location on my way to the this location I had a slight scare but I made it there. Carrie is soo sweet and nice and helpful, along with the techs they were very nice. It was really fast compared to other places and they listened to me and my concerns I will be coming to this location for tire now and will be send my family to this location as well even tho it lil out the way from us but the service and respectfulness is worth it
-
May 2023 by Andrew Miles
Came in for an oil change at 445pm and was told “not today man” wow smh
-
January 2023 by Honey Bee
After calling over 5 times with absolutely NO ANSWER! I drove 25 minutes to this location arriving at exactly 1:30pm. Upon arrival all the white garages were pulled down but I still went inside to see what the issue was. After waiting for quite some time a lady finally comes out to assist customers clearly being irritated but quickly informed me that if I was there for a service they weren’t taking any more cars because the technicians were leaving in a couple of hours. THEY CLOSE AT 7pm! So you mean to tell me for the next 5.5 hours yall plan to do absolutely no work & leave early?Not only that I watched cars pull up to the garages & no one would open but as soon as a pallet rolled up they opened the door immediately. Walmart Auto Centers are becoming such a joke. Instead of hiding out in the garages answer the phone & stop wasting peoples time & gas! Better yet just close the center down all together if your only gonna take 1 car a day.Update: 1:45pm I just watched the young lady casually walk out & leave for the day. So no one basically is working for the day.
-
January 2023 by Aaliyah W
After calling over 5 times with absolutely NO ANSWER! I drove 25 minutes to this location arriving at exactly 1:30pm. Upon arrival all the white garages were pulled down but I still went inside to see what the issue was. After waiting for quite some time a lady finally comes out to assist customers clearly being irritated but quickly informed me that if I was there for a service they weren’t taking any more cars because the technicians were leaving in a couple of hours. THEY CLOSE AT 7pm! So you mean to tell me for the next 5.5 hours yall plan to do absolutely no work & leave early?Not only that I watched cars pull up to the garages & no one would open but as soon as a pallet rolled up they opened the door immediately. Walmart Auto Centers are becoming such a joke. Instead of hiding out in the garages answer the phone & stop wasting peoples time & gas! Better yet just close the center down all together if your only gonna take 1 car a day.Update: 1:45pm I just watched the young lady casually walk out & leave for the day. So no one basically is working for the day.
-
January 2023 by Nicole Jackson
After calling over 5 times with absolutely NO ANSWER! I drove 25 minutes to this location arriving at exactly 1:30pm. Upon arrival all the white garages were pulled down but I still went inside to see what the issue was. After waiting for quite some time a lady finally comes out to assist customers clearly being irritated but quickly informed me that if I was there for a service they weren’t taking any more cars because the technicians were leaving in a couple of hours. THEY CLOSE AT 7pm! So you mean to tell me for the next 5.5 hours yall plan to do absolutely no work & leave early?Not only that I watched cars pull up to the garages & no one would open but as soon as a pallet rolled up they opened the door immediately. Walmart Auto Centers are becoming such a joke. Instead of hiding out in the garages answer the phone & stop wasting peoples time & gas! Better yet just close the center down all together if your only gonna take 1 car a day.Update: 1:45pm I just watched the young lady casually walk out & leave for the day. So no one basically is working for the day.
-
November 2022 by Kenisha Grimmage
Pretty fast. One worker did move pretty slow, dragging his feet but after he went on break it was a breeze.
-
October 2022 by He - Man
I showed up at 715. I was first in line, nobody else waiting. The first thing they do is tell me I have to buy my own oil off of the shelf. Then, it took them 45 minutes just to start working on my vehicle. Remember, I was first in line. There was still nobody else there for service. Once they started doing ymy oil change, it took them another hour just to finish. They didn't even change my oil filter. Screw this place.
-
October 2022 by Marcus Harris
My wife 2 hours before the mechanic told her they did not have her oil filter in stock!! 2 HOURS RIDICULOUS!!!!!
-
September 2022 by Heather Vander Kolk
I wanted an oil change. After standing there about 10-15 min before being spoken to- someone walked by several times, but didn't speak until there were about 5 of us waiting, I was told it would be 3-4 hours because they're short handed. I asked when the best time to come was, and was given a shoulder shrug and "we're short handed " was repeated. I've had issues with other departments at this location and being short handed is always the excuse. Obviously something at this store isn't right and needs to be fixed if EVERY department is short handed.
-
September 2022 by Crystal Elise
The messed up my car when doing an oil change and I had to leave my car for two days cause they had to replace a 100 dollar part it was horrible
-
July 2022 by Farooq Jackson
I've heard alot about this location but my experience was excellent. I would recommend going in early as I did just to be sure your experience may be as good as mine.