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July 2022 by D Q S.
Came in to the store on Saturday evening 6:00pm. There was only three cashiers. One at the service desk, one working a "regular" line and one assisting those in the self check-out. The employee on the regular line closed her lane and all the "customers" were forced to become "employees and use the only method...self checkout. The place looked and felt like Wal-Mart with more pricey food items.
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January 2022 by JD T.
Walk into Tom Thumb today at 8am to do a western union this young black female who work at the cash register had a nasty attitude with me and said they won't open until 10am ... at least she can be nice and not be rude ... will be calling corporate
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December 2021 by Josh O.
This is a really nice store with very good organization and spacing. First thing I noticed was how cleanly this place was upon walking in. Spacious isles and diverse selection of goods. Tom Thumb cards saves on select item but you'll be luck if it saves on taxes . Nice store.
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October 2021 by Jandon L.
They have a new lady at the deli section....EVERY time I come here...I'm waiting between 5-10 minutes. She always apologizes for the wait and blames it on being understaffed. I get that, but she move with absolutely NO sense of urgency. It's damn near 6pm, I got here around 5:30....she is JUST now getting to me. The butcher will probably be closed by time she cuts my damn meat. Shit is irritating. And I try to be polite because she's an older woman but gooooooottt damn.
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January 2021 by Charlotte R.
Don't even think about a pick up order. Placed order to be picked up at 7. Got message at 7 saying delayed. Called at 10 before they closed and was informed the curbside dept was gone. Got an email at 1am saying order was canceled. Called at 8am to inquire and was told there was nothing they could do.... meanwhile my 135 was on hold in my account. Walmart curbside is much more reliable.... never had this issue with them! Also left messages a for mgmt and corporate with no response... it's been almost a week!
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July 2019 by Lynn M.
I don't know how people can shop here,, the store has a loud foul smell, when I asked the cashier about the smell she said she didn't know what it was but it had been smelling like that for 2 months. I was going to speak with the manager she seemed busy and didn't want to be bothered,,as I looked around at other customers and cashiers no one seemed to be bothered by it.. This is not my regular store to shop at, so I want be going back. I should have known not to go in.. because they had on display Fertilizer Manure outside the entrance door.. So much for what they think of their customers.
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June 2019 by Sonya M.
The lines are ALWAYS long! They have the worst fruit. It's rarely fresh. The best thing about this Tom Thumb is their store made tortilla chips, salsa, and dip! I don't understand why they don't have self-checkout like other locations. I don't think I've never been here and was able to get in and out.
