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August 2025 by Claudia Villarreal
I visit this PNC branch regularly and it’s by far my favorite bank across the USA. The staff is always friendly, professional, and extremely knowledgeable. They make every visit a pleasant experience — truly outstanding service every time!
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March 2025 by Williams Media
Excellent Business Banking Experience at PNC Bank!
I had an amazing experience at PNC Bank (3545 Gulf Freeway, Dickinson, TX) while opening my business account for Williams Consulting Solutions LLC. The Branch Manager, Takisha Williams McLain, went above and beyond to assist me through the entire process.
She made opening my account seamless and took the time to explain all the benefits of having a PNC business account. She also showed me how to monitor my account efficiently and utilize all the tools PNC offers to help businesses grow.
Her professionalism, knowledge, and friendly attitude made me feel confident that I made the right choice with PNC Bank. I highly recommend any new business owner to open an account here—you’ll receive top-notch service and valuable banking insights!
Thank you, Takisha, and the team at PNC Bank!
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November 2024 by Bianca Garzulli
Takisha, the Lady that was here today was so helpful. She managed to get my account all set up, very greatfull. There was no rush even though I arrived 20min before closing. Super service.
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September 2024 by John Dougan
PNC processed a deposit incorrectly and deposited 15,000 instead of 1,500. It has now been almost a week and they have no corrected my account. The best they told me is 90 days to correct it and do not spend over what I should have in my account. I have had to watch my account very closely because I do not want to be accused of theft when they finally fix it. They have not communicated with me at all this week since they made this error. I would not do business with PNC if you are thinking about it and I will be closing my account as soon as possible. They have left me in limbo after being a customer for years and have basically shrugged at my issue. I disputed the deposit and they don't care. DO NOT DO BUSINESS HERE!
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March 2024 by Joline Boley
THEY NICE AND HEPLFUL
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February 2024 by TeeDee Davis
Awesome branch! They stayed late to help me open my nonprofit business account!!
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December 2023 by Elizabeth Kyser
As a small business owner, I look for ease of use. This branch has some awesome people working inside of it, but I don’t want to be forced to go to a physical location every time there is an issue. There are silly road blocks for confirming of identity, getting locked out of services, and most of the time the solution is “go to the branch in person”. If I am escalating an issue for calling customer service odds are it’s an urgent matter that I’m wanting to resolve more quickly than having to go in person. If you are someone who wants to have personal relationships with your bankers, this is 10000% the place for you, but if you are looking for quick, easy online or mobile access, and lower fees, I would consider elsewhere.
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August 2023 by Ron Lynn, Jr.
Low key non-hassle banking all around. Go talk to Branden if you need anything banking-wise.
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May 2023 by MICHAEL GILLASPIA
I GUESS P N C STANDS FOR ------people not caring ------ i asked and called to have a manager contact me regarding the $7600. OO THEY ARE HOLDING OF MINE AS THE CHECK HAS CLEARED MY BANK 2 DAYS NOW AND THEY VERIFIED THIS..... I GUESS THEY NEED MY MONEY TO OPERATE .......AND STILL NO RESPONSE FROM THE MANAGER ....
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March 2022 by Shabeer Khan
Here I am bank from last 30 minutes but they’re busy waiting waiting v bad customer service
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October 2021 by Christina Roy
Tellers are rude, service is always slow. I hate this bank all together
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September 2020 by Todd Sparks
This is the slowest people. Going thru the drive thru is like pulling teeth!!! Horrible service.
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July 2020 by Tray P
I literally was stuck in the drive thru for 1 hour waiting to make a deposit. Problem is there was only 2 cars that moved in.that hou . Rediculous. Dont try to call you get customer service. Never again.
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June 2020 by Abbye Johnson
This branch, and the one in Texas City, arbitrarily change their hours without prior notice to their customers, and without taking the thirty seconds required to update the hours online. I will be complaining to corporate, and I will likely be taking my account elsewhere due to poor management and lack of consideration for those who entrust this institution with OUR hard earned money.
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May 2020 by Faby Ledezma
One person working the drive thru. Wait was 30 minutes
