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March 2024 by Josephine Faulkner
Excellent staff very helpful. Quality clothing and boots. Great prices
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March 2024 by Myranda Sandoval
Went with my boyfriend to get his first pair of boots. Everyone working had GREAT customer service! Barbara in the boot section was amazing/helpful! If you go for boots, ask for Barbara.
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March 2024 by Priscilla D.
I purchased a scarf and a couple scarfs with ties recently. I took one of the metals ties back as the rhinestone had come off... there's was the same scarf tie sets 10 feet from the manager and she refused to e change it It was obvious it was new and hardly used. Any other boot barn would of exchanged it but this heifer did not have and common courtesy to a long time customer. The exact same scarf and tie was seriously feet away and she could of just exchanged the cheap tie... In the end a cashier came up with a rhinestone she found to replace the missing one So I glued it on.. Cavenders down the road a bit is way more helpful to their customers
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February 2024 by Barry Noel
Friendly staff took time to find boots shirts snd jeans for our 6 year old
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February 2024 by Rebeka O
They contacted me back after loosing my 3400$ bracelet that my husband bought me for bday .filed police report ECT. Weird thing is they called me and said some one returned to lost and found. We all think that an employee stole it. Was forced to return it. Weird but thank God we have it back. The manager didn't even want to huge me when I was in tears!!! Very weird store and employee bunch of thieves if u ask me!!!
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February 2024 by Peyton Baker
I had a phenomenal experience with Megan. I told her I was in a time crunch, gave her my preferences and budget and she helped me find the perfect hat within minutes. I got so many compliments on it! All of the staff were excellent, from a greeting as soon as I walked in to pristine customer service when I was checking out. I will absolutely be back in soon!
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February 2024 by Leah Ramsdell
They were super friendly and helpfulBut really need a better selection of women's work boots
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February 2024 by Drew
Lost my diamond bracelet tonight in the store and they swore they couldn't find it. Never once offered to check cameras by the way half of them look I bet they kept my bracelet . Will definitely follow up and check cameras they won't get away with it.
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February 2024 by C Colunga
Always love their customer service !
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February 2024 by Michael Squires
People are very helpful
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February 2024 by Becca Ostheimer
Lastnight, my bracelet fell off my wrist . It was my bday gift from husband. It's not a cheap bracelet infact he spend a good amount of money on it. I'm hoping they find it on cameras and return it back to me asap
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February 2024 by Ari Andalman
This place keeps losing customers by the looks of the reviews, and for good reason. Went in today and bought a shirt that was marked down 10%. Tried to apply my rodeo discount which I’ve done countless times to marked down items and Amelia refused, got an attitude and started pointing to a laminated card next to the register condescendingly saying rodeo discounts can’t be used, even though the item was only marked down 10% and the rodeo discount is 20%. I tried explaining that I’ve done it in the past and asked her to look up my previous purchases to verify, even though she could see what I was saying was accurate she still refused. Whoever is managing this place needs to retrain the employees on sales consistency as well as coach Amelia that an additional 10% off an item isn’t worth losing another customer to Cavenders.
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February 2024 by Barry Bradley
Not a great selection
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February 2024 by Olga Caballero
Lost a 25 year customer due to lack of service and a patronizing assistant manager. She was completely lying stating, " nothing can be done in the store" customer service stated everything needed to done in the store. Cavenders will be our go too from now on.
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February 2024 by Ron Lynn, Jr.
Lots of selections and Gator was a huge help finding the perfect fit work shoes I needed.