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May 2024 by Mariela Garcia
Staff are super helpful and always the best prices ! Definitely telling friends and family to come to this location
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May 2024 by Melissa Jones
For 2 months I have been back and forth with T-Mobile's customer service because my wifi gateway doesn't stay connected to the Internet. After SEVERAL phone calls and attempts to troubleshoot the issue to no avail, they told me to return the unit to the store. I took the gateway to the store only to have the Manager, Amar, plug it in and tell me "It works fine" and completely ignore me when trying to explain that while a device will connect to the gateway, the gateway doesn't connect to the Internet. He just brushed me off and was no help, all why treating me like I was the problem. Well Mr. Amar, upon calling customer service once again, I find out that when he (Amar) initially set up the gateway, he put some random address in another town onto my account, therefore causing the gateway not to function as it should. I have been paying for equipment for 2 months that hasn't worked. Customer service said to ask the store for a refund, the store told me they won't refund it and told me just to cancel my service. I plan on it. I will cancel it all (phone and Internet) and switch to a company that actually cares about it's customers and wants to retain them. Thanks for charging me for 2 months of frustration and disappointment.
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March 2024 by Lei White
Didn't honor current promotion and left me unsatisfied as a future customer. Step up your game
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November 2023 by Amanda Rodriguez
They were nice and attentive
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September 2023 by Thad Bagby
Very helpful employees but they had no plan that would fit our family
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August 2023 by Scott Uptegrove
The manager Victor is really helpful and I was very satisfied with his performance and help with fixing the issues I had thanks for everything
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August 2023 by Harold Smith
Mariela is awesome. Best customer service at this location
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July 2023 by Nicole Gonzalez
The best customer service ever!! Staff if very helpful, great deals and prices on phones and accessories
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June 2023 by Ammy M.
There is a women here who is giving this store a very bad name. She is refusing to pay a phone bills to several family and friends. I will get this person name and call corporate.
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April 2023 by Cathy Hart
Not happy with their services. Customer service rude on phone
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March 2023 by Huzaifa Shaikh
Good customer service, prices are good
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December 2022 by Rebecca Tripp (Becky)
They People were;l Amazing.
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July 2022 by Brittany Jones
Awesome
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October 2021 by Cassidy Whitehead
Anthony did an amazing job and was very helpful and fast!!!!
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May 2021 by Steven Monto
Went to pay my phone bill after getting off from working 10 hrs and the lady tells me I need a mask..last I checked the mandate for face masks was lifted. Maybe she just didn't wanna do her job. Customer service should be included in the job training. If u require a face mask then provide the to your customers.
