-
March 2024 by Soldier Boy
I went thru drive thru on monday,February 26th, and I didn't receive my complete order at least 80% of the time they screw up my order. Tried calling, but the phone is always busy. The employees, in my opinion, either can't read english or don't understand the product that they are filling.I love Popeyes chicken, but this location needs better employees or management.
-
March 2024 by TAKK
Just ordered 12 pieces and specifically asked for all dark meat but got 3 tiny drumsticks and the rest were wings and white. My kids just don’t like the dry white meat. The receipt even listed 3 legs and 3 thighs twice. So disappointing! It was 2:50 and busy is not an excuse.
-
February 2024 by Justin Mansfield
Best Spicy Chicken Sandwich Ever!
-
January 2024 by Tina Nelson
Love Popeyes... Beans and rice.. tenders.. delicious and friendlyParking: Drive thru and Dine in...Kid-friendliness: Kids welcomeWheelchair accessibility: Yes
-
January 2024 by Shannon Austin
I’m not sure if they are under staff at this location but I had the worst customer service. The guy at the drive through acted like he didn’t want to be at work. I’m not sure how he even got the job. He got my order wrong and basically told me it was not his job to check the food and he didn’t cook the food. Even the manager allowed him to be disrespectful and unprofessional. He continued to talk over me while I was trying to explain what I ordered. The receipt was exactly what I ordered but I had missing food from the order. He was trying to double charge me for food I had paid for. I was so disappointed, I asked for my money back and went to get food somewhere else. He needs to watch a customer service video. He should not be wasting customers with a nasty attitude.
-
December 2023 by Alexia Faye
one of the BEST locations in the county. Enrique greeted and took my order with top tier mannerism and attitude. The inside was clean, the food was fresh, and the atmosphere was AMAZING! ? I definitely recommend coming to this location.
-
December 2023 by Emanuel Colon
How come the Rice and Beans are NOT served in Puerto Rico ???? .I live there and it is frustrating not having this on the menu., which I hardly go to these days....I live
-
December 2023 by Beau L.
This crew here is completely incompetent. I door dash and won't pick up orders here.
-
December 2023 by RICHARD
Looks like my order was just thrown into the container and the wings were burnt. The cashier didnt understand what i was asking.
-
December 2023 by Rosa Morim
1st time at this location...food was very good. Service was good also.
-
December 2023 by JR Samuel
Food was good but they ran out of everything except thighs and drumsticks for spicy at 7 pm. This is the second time we’ve come and they ran out of food. And then forgot part of our order. No way to contact, as the lines are always busy
-
November 2023 by Constance W.
I don't even want to give this place 1 star. I don't live in the area and I stopped on my way home. I walk in and they barely have chicken at 5:00. I stood there waiting for my order for 30 min. I asked for a refund and the manager chose to take his time and ignore me. Finally got my refund after I told them they won't be taking anymore orders until I get my money. It took them almost 40 minutes to put up fresh chicken. I will NEVER stop here again. Went to Popeyes in Pearland and was in and out in 10 minutes.
-
November 2023 by J T
Pulled up to the drive thru, was told to please wait twice in a duration of 15 minutes then finally was able to order. Mind you, there were no cars in front of me or in the parking lot but 2 assuming those were employees cars. After pulling up to the window the gentlemen apologized for the wait and I paid. I got home and my fries were "re fryed" as well as the wings - definitely not fresh and of course led to grease galore and burnt crispy wings I could barely bite into. The biscuit was burnt and dry and the chicken strips were like rubber. They were out of blackened ranch so I settled for regular. I seriously could not eat it and threw it away. Absolutely disappointing and waste of money. Popeyes really needs to step up on the quality of their food and more quality checks. I saw 4 employees in the kitchen, clearly they were not understaffed at 8pm with no cars. Will not return.
-
November 2023 by Matthew B.
My girlfriend and I decided to visit Popeyes anticipating the standard fast food experience. Oh how mistaken we were. First, we were met with a cashier who struggled to understand our perfectly typical request for a 3pc combo and a 5pc chicken tender combo. In a turn of events that still baffles me, we had tried to translate our order into Spanish for 10 minutes until we found ourselves inputting our own order into their system after the cashier had gave up. A skill, I would argue, that should be a prerequisite for anyone manning the register.But the comedy of errors was only just beginning. Our order was yanked back from our hands for a last-minute 'inspection' with bare hands. Lo and behold, when we got home half our order was missing. Our red beans and rice, mashed potatoes, and biscuits were AWOL. In a futile attempt to salvage the situation, we called the location multiple times, only to be met with the cold shoulder of their silence. It's a grim irony that the missing elements of our order mirrored the absenteeism of basic customer service at this Popeyes branch. We won't be returning to this location, a decision we suggest others might consider if they prefer their meals ordered, complete, and their phone calls answered.
-
October 2023 by Rory .Stringer
I'm not thrilled with the visit.Guess i should not order a family meal on Tuesdays....Never
