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January 2024 by Joshua Smith
Amazing and educated staff, friendly environment, great clean facility with affordable boarding prices. I love the passion for animals from the owner and the staff! Give them a call and find out. It was worth my time!
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November 2023 by Andrew Theiss
?David did so well with this place so why then did he sale it to Sharon??And now she also has it For Sale!! And we know why!? She has NOT done good with it!?
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August 2023 by Robert H.
This place stinks, no reeks. Cleanliness doesn't appear to be a priority. My Bostons require more cleanliness than they can offer. I truly believe the new owner wants to own a business but it is all about the Benjamin's.
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August 2023 by Richard Mason
Excel boarding. They do a good job have taking care of pets
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August 2023 by Pro Mahoney
They do a great job when it comes to the services they provide, but they are very rude. We have been customers for years but will no longer be using them due to how they speak to customers.
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July 2023 by Meghan S.
If I could give this business a 0 I would. The new groomer overcharges for everything and either the owner or the front office lady is a NIGHTMARE. They treated our dogs horribly and the grooming was terrible and all we did was a wash and toenail clip. we Will never ever be going back to this place. Absolute nightmare of an experience.
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June 2023 by Melissa Teague
Resident dogs are not vaccinated, spayed or neutered. There have been SEVERAL litters of puppies conceived on the property due to the owners irresponsible behavior. 90% of kennels are full with "rescue" dogs that are always there. Many customers' dogs have contracted Bordetella during their stay, despite being vaccinated themselves. Pitiful owner makes employees leave positive reviews as if they are customers. She doesn't even grasp the concept of quarantining sick dogs. Dogs that are sick because she's too cheap to vaccinate them. She can call me "disgruntled" all she wants. I am still telling the TRUTH, something she clearly knows nothing about. If they audit her books, I'm sure she'd lose the 501c3 status for misappropriation of funds because she doesn't spend any of it on those dogs. There are multiple dead dog carcasses in the freezer of the refrigerator where employees are supposed to keep their lunches cold. (See photos for proof).
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June 2023 by Sharon Rode
The last post is from a disgruntled employee that was dismissed from her position for not doing her job. It’s sad she has nothing better to do with her time but continue to bash me and my business. The situation has now become harassment and all information that she has posted is being sent to my attorney. Thanks for your understanding.
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June 2023 by Kathryn Comte
Jaxsun loves Tailwaggers. They always take such good care of my 20+ year old kitty.
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October 2022 by Ted D.
I have been using Tailwaggers for two dogs for nearly 15 years. Absolutely no problems up until the new ownership took over 2 years ago. I had two dogs boarded at noon on Monday, Oct 10, 2022, and picked them up at 11:00 A.M on Thursday, Oct 13, 2022. We were charged for four days, $269, even though we abided by the drop-off and pickup rules. The dogs spent less than 72 hours in the facility. Speaking with the owner, she indicated the rules changes were on the counter! She also indicated that this policy of charging by the day was "not fair to everyone, but she had to do it. " When I dropped them off on Monday the place reeked with a putrid odor. I had to explain to the person checking me in (not the owner) three times the daily feeding of the pets, even though I showed her it was written on the container of dog food. Two men were sitting behind the counter eating. I'm really sorry, but I'm never boarding the pets here again. Not a good way to run a business. I'm tired of being punished because "some take advantage" of Tailwaggers.
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May 2022 by Antoinette Forth
Bo seemed to have really enjoyed his time at Tail Waggers. When I picked him up he was happy and well adjusted. They do not have someone on site overnight which was a little worrisome because he is a senior dog, but he did just fine. Thank you team❤️
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April 2022 by Bo 4ord
Bo seemed to have really enjoyed his time at Tail Waggers. When I picked him up he was happy and well adjusted. They do not have someone on site overnight which was a little worrisome because he is a senior dog, but he did just fine. Thank you team❤️
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April 2022 by Melissa Kirk
We have used Tail Waggers on multiple occasions for our dogs and always had very good and pleasant experiences. The old owner was so comforting and made us have peace with leaving our babies. This time was vastly different. We picked our two pups up this morning and until we got in the car and on the road could I tell just how bad it was. The lobby stunk so bad that we were basically gagging. I couldn’t tell how bad they smelled until having all four car windows open while driving just wasnt enough, their stench was so bad. Their beds were filthy and covered in pee soaking the foam, which left us with no choice but to replace them. Their entire underbellies and legs were soaked in urine smell. Both dog beds went in brand new condition and came home ruined. Both dogs were freshly groomed and came home filthy. We are so disgusted by their treatment and the conditions of the facility.Update: You know its bad when even the on call vet that they previously used for dogs that needed care while being left at the kennel quit working with them.
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March 2022 by Nik Lowry
I have taken all of my dogs to be groomed for many years. I have to say, I have never had a place groom my dogs as good as this one! Great service, clean, my dog loves going, and the best groomer ever! I highly recommend this place to all of my friends and family.
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January 2022 by Xotchil Corella
Took our dog Leo there for 4 days/5 nights. The new owner Sharon was very nice. The facility was very clean. All the staff was super friendly when we dropped our pup off. They made us feel very comfortable leaving Leo baby. They told us she had a great time and got along well with the other dogs. We'll be back next time we have to board our pup.
