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March 2024 by Kathy Bankston
Used to leave all my prepaid label packages in the designated area for the postal workers to scan when they got time - NO MORE - one turned up not scanned. Just went missing. So did a customer take it? Did a USPS worker take it? We will never know. Wait in line and have them all scanned - because they turn up missing when left on the counter. Called to ask about it and they never answer the phone.
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March 2024 by Alex
This post office is extremely unprofessional. I was there this morning and witnessed a customer in line in front of me. He was upset and complaining to the woman at the register. She went to the back and talked very loudly to her coworkers making fun of the customer. Everyone in the lobby could hear her. When coming back to the register she had an extremely poor attitude. The customer then decides to make a complaint and asks the woman her name. She refuses to provide a name and instead yells out to her manager that there is an irate customer. He then approaches the customer and says “what is the issue that you made me get up from my desk for”?. The customer asks the supervisor for his name and he also refuses to provide information. He tells the customer that he needs to leave or he’s calling the police. It was extremely inappropriate and I truly couldn’t believe my eyes that our government employees would behave this way. 0/5 stars if it was an option.
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February 2024 by Dawn
We don’t get mail on Thursdays because our carrier won’t get out of the vehicle and walk 3ft to put in the box… bc of the lawn care people…such bull.. this carrier has to go ?
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February 2024 by Cheril Ramsey
Kari, the USPS Clerk, at the Dickinson Termini Street location went above and beyond to resolve my issue. She was extremely professional and helpful. Kuddos to you, Kari!
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February 2024 by Zach Bishop
Constantly missing mail that’s states it has been delivered. Nobody responds to emails regarding the missing mail. When you go to the actual office, the old redhead in the office is rude and doesn’t help with anything. It makes sense why the ratings for this post office are so low. Would give lower rating if possible.
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February 2024 by Jim Henson
Decided to slack off on a Saturday and not deliver to the entirety of Green Caye and they have the cable I need to finish my work for the weekend. This post office is BY FAR the worst in this area.
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December 2023 by cindy bates
The lady at the the counter was very professional and courteous. I went inside and asked for a package (eyeglasses) to go General Delivery and paid 42.00. for overnight. The package gets to its destination and they tell my son at the receiving post office they do not do General Delivery and to get our refund from the original sending post office.Dickinson post office says not their problem they did their job in sending package overnight….
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December 2023 by Todd McDonald
Absolutely the worst postal services possible! Lazy mail carrier is a thief. Says delivered but not there. She’s also a liar. I curse them!
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October 2023 by Mike F
The driver/delivery lady is really nice. I've only had one issue with delivery and it was probably roving package thieves on bicycles. Darn criminals. I'm confused about why San Leon has the same zip code as Dickinson but whatever. Bacliff would make more sense.
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October 2023 by Jerome Taitano 670
Big black dude name anthony sucks.he dont know how to talk to customers respectfully.lazy and always complaining about his job.smfh
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August 2023 by Ron Gandy
Mail person can not even deliver a small package to 55 and older apartments. A table is set up in middle of the room to leave packages on. Day of delivery at least five packages were on table. Reckon lazy mail person just didn’t notice this—
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June 2023 by Audrey Flowers
They lost a certified letter addressed to me. I knew it was a check. I was told twice that I should leave my phone number and if they found it they would call me. Both staff members told me that either the supervisor was unavailable or could not find him. I pushed the issue and Anthony did locate the letter. Someone had misfiled it per Anthony. I am thinking that if the Postmaster is not available to take complaints that keeps their rating up!
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June 2023 by Monica Cruz
Delivery drivers seem to get lazy & do not deliver packages. They scan as undeliverable or insufficient address. I had 4 different packages coming today from 3 different companies. All were then tagged Insufficient Address while being tracked on my Informed Delivery.
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May 2023 by Em S.
I was helping a disabled parent with mobility issues with a change of address. The post office needed an in person confirmation of identity. I brought in the info and the kind woman behind the desk helped me validate the information for my parent and even walked out to assist her, not making her come to the desk in a wheelchair. Just the consideration and extra effort by the postal staff (whose name I sadly did not get) goes a really long way to make this community a better place. Thank you!
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May 2023 by Doris Garcia
This USPS office is the worse. When Amazon says they transferred my packages to them I knew I wouldn’t be getting them… and guess what the package never arrived the delivery driver noted that my driveway was closed or was inaccessible? My driveway is free and I’ve been home all day with just my screen door open. These drivers just want to lie and say they attempted delivery when they’re lazy behinds just didn’t even try to.
