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November 2023 by Celine Angulo
Over charged for makeup that was 60% off. Pharmacy needs to get it together as well. Saying scripts were picked up when they weren't, etc. Nothing but issues for months.
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October 2023 by Nicolas Ramirez
Don't expect anyone in the pharmacy to work till they close. They will close early and not serve you. And when you have a complaint the Manager will fabricate stories to protect her sorry employees.
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September 2023 by Dakota Stewart
This walgreens has piss poor customer service as in they will answer the phone when you call but put you on hold for an hour. And they will not keep my prescription in stock. We have to call every two days to ask can you order my medicine. I just don't get it, it's a extremely easy job. Just called in a prescription an get there they fill 4 of them. Who does that. Who hires the people. They don't take pride in there work its sad
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August 2023 by Monica
I have no idea what it is about this Walgreens, but the customer service is not it. I am CONSTANTLY having problems with my things not ringing up properly and my coupons not working.I did a return today after buying the wrong toothbrush that had a coupon applied. The cashier, (Christina), reassured me the coupon would go back when I did the return, and I could use it on the right one, but when it wouldn’t work- the manager just said sorry, we can’t do anything about it. ? “oh no, I really thought it would go back to it, your coupon is gone and there’s nothing I can do about it” -first off, that’s a lie, but okay. She was nice, but that was a waste of my time and now I don’t have the product for the price I was supposed to get it at.The other day I tried to get medicine (also using a coupon they had in the app) and the older gentleman that works the cashier argued with me that the coupon was not valid when… in the app said that it qualified for that item. I did a curbside order instead of dealing with him again, and guess what? The coupon worked. ?Just go to the other location down the street by H‑E‑B if you are using coupons. This location has not been pleasant at all. I only come here if the other one is out of stock of what I need. I’ve never had problems at the other location using my coupons or have to deal with rude staff.
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July 2023 by Mike B
Management probably couldn't manage a game of hide and seek and you would think that could considering they are always hiding and I have to seek them for any help
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July 2023 by Google user
I love this location. JJ is an amazing employee, he goes above and beyond for his customers. I needed .35 to complete my coupon and this man ran all the way across Walgreens to go get me an individual chocolate to make my coupon work. Give this man a raise. He also took the time to explain the differences between the coupons and rewards. Great location, I will always come here.⭐⭐⭐⭐⭐
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June 2023 by Jessica Conert
I love this location. JJ is an amazing employee, he goes above and beyond for his customers. I needed .35 to complete my coupon and this man ran all the way across Walgreens to go get me an individual chocolate to make my coupon work. Give this man a raise. He also took the time to explain the differences between the coupons and rewards. Great location, I will always come here.⭐⭐⭐⭐⭐
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May 2023 by Amber Robbins
Takes more than 24 hours to get prescription after procedure. Then tried to lie about time it was called in.
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May 2023 by Marvin Nottbohm
This is the worst pharmacy I’ve had the privilege to go to. You can’t get a straight answer for your needs and when you do and show up they have the deer in the headlights look and your script isn’t right. Terrible
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April 2023 by Sydney
Don’t waste your time going here for passport photos. The photo guy literally laughed at me as if I was had some sort of bizarre request and then told me he couldn’t help me for another 30 minutes. So I guess that’s how they turn away paying customers. Went down the road to cvs they had me in and out in 10 minutes and very friendly!
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October 2022 by Virginia King
They helped me out when all the other Walgreens from Texas city to Dickinson and everything in between couldn't even find my medicine after they said it was ready, still want. Macala helped me.
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August 2022 by Sydney Sanderson
I never choose this location on purpose and every time a prescription ends up here I remember why. Their times are incredibly long, which I could understand because of low staffing, but the pharmacists put back prescriptions after they’re paid for and don’t have things ready when they’re supposed to. I would highly recommend going down the street to the 1832 FM 646 location.
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August 2022 by April Mosher
This evening there was a woman in line buying a ton of candles and they had to keep price checking them and walking back to the back of the store. The manager walked by and stared at me as I stood there waiting with a strange look on his face and then walked away. I know he could probably see that after the at least 10 minutes I had been waiting, I was not extremely happy but I didn’t act rudely nor did I make a big fuss. I was so surprised that he didn’t even offer an apology or try to open up another register for that matter. It was around 8:30 in the evening but I just can’t understand why you wouldn’t at least try to help or explain what was going on. The lady at the cash register didn’t apologize either for the long wait nor did she even ask if I wanted my coupon and began to crumble it up before I could even grab my bag. I’m a firm believer in good customer service and this place is lacking in all of it. I don’t typically like to leave bad reviews, but in all honesty I expect Walgreens, not Walgreens pharmacy but at least the front of the store when there are two people available to help with customers and no one else in the store that at least if there was some type of delay, especially one that lasted this long, that they would at least apologize for the wait or do something about it.
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December 2021 by Bryan Crutcher
Worst pharmacist and pharmacy technician. Rude and hung up on me. Very unorganized and sent me home with wrong medications.
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November 2021 by Leon Metzger
Staffs were nice and helped me well with my prescription.
