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December 2023 by Bertha A Ely
The store has many items available. It is a very busy store. Do expect to wait a long time at the check out need more cashiers.
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November 2023 by Julie Mendez
Burlington has great merchandise and great prices. It has so much variety to choose from. Good customer service. It is unfortunate that customers do not know to put merchandise back. They grab carts full of things to buy and only purchase half the items and just leave the items on any random aisle.
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November 2023 by April D
Understaffed. The lines are always extremely long and move very slow. If your in a rush, do not go here. Very slow paced service. Decently, stocked items.
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October 2023 by Jaqueline Ontiveros
Over a freaking hour to pay??? Really??? There are some of us that have kids and kids get annoyed. Some of us don’t have anyone that can take care of our kids either!! It is so frustrating that you found everything you wanted at great prices and then you have to leave the store and leave your shoppings behind because the lack of cashiers at this business. You all need to either hire more start at the cash register or put self checkouts….. How can you guys have two dam cashiers on a Sunday??? Come on BURLINGTON do better…….
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September 2023 by Jaime Rodriguez
Don’t bother applying here. They waste your time with a phone interview that never happens. You have to call them to remember. They’re fully staffed and don’t need workers but waste your time with a job application and don’t answer your questions.
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September 2023 by Marlene p
There r so slow only 1-2 cashiers open and a lot people behind the cashiers but yet only 1-2 open.....I was line for like 3 hours..... making people think twice about going to shop there some people just want to buy one thing and having to wait for 3 hours in line it's madness they need more workers.
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September 2023 by Noemi De Los Rios
Terrible customer service, line wrapped around and only 3 registers open. Several people walked out cuz they didn't want to wait in line.
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July 2023 by Matthew Castro
Completely ridiculous. Only one cashier was open and NO MANAGER thought to open up a second cashier until we had been waiting for almost 10 min. If it wasn’t that i really needed this specific shirt i would have just left.
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June 2023 by Stefana Fianu
Terrible place to shop . Always an endless line for check out with only 2 registers open out of ten. Plenty of merchandise but is probably because a lot of people give up when they see the check out line . I’ve been here on numerous ocasiones and is always the same . They should have self check out , the numerous register they have are completely useless since they don’t have enough staff. Allow yourself at least an hour to be in line if you really want to purchase something from this store .
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May 2023 by Only the Truth
Wow I’ve been in some very disturbed and mismanaged stores but this Burlington in Donna of which is a new one takes the #1 spot.It was so disorderly that even where where this were to be located we’re baskets filled of merchandise that I guess they expected you to rummage through to find what you were looking for.I should have expected the worst when you walk up to a store at the opening and the trash containers outside are so full that around them are trash piled up and the wind blowing it into the street. See the pictures below. Inside the story was just as close to the outside.The people inside were hard at work trying to put Humpty Dumpty back together again for another day of shame by management.
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May 2023 by M.A G
I love the store and yea I totally understand the long line. But guys keep in mind is not the store fault. People don’t want to work and many of us have our own little business either crafting , shirts, tumblers even food plates. And that left us not want to work for someone’s else’s. Big line one cashier is not for us to leave 1 star.
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May 2023 by Eddy Guajardo
management is patheticand whoever the supervisors are!Clearly have failed to properly train employees and hire candidates who actually have experience in retailVery poor service!Employees are rude to customers, especially this one old ladyWho has been rude to many people on the sales floor and registerShe needs to be addressed about professionalism!What's embarrassing is that whoever the hiring manager isEither-Needs reassurance on how to do there job-retraining- or demoted back to regular employeeIt been known that applying for a position to work, is literally like a year wait or constantly have to reapplyBurlington definitely needs change!
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May 2023 by Richard Yother
Like the store but takes forever to checkout. They need to be lots more customer friendly. Also am returning a pair of pants I could not try on in store. NoFitting rooms. Joke for sure. No more shopping here for me
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April 2023 by Christina Calderon
Huge sign on back wall says "Fitting Rooms". Spent well over an hour selecting dresses and skirts and few blouses for upcoming vaccay... pushed my basket to the back to begin trying on clothing and the fitting room is full of luggage and merchandise. .......wld have been nice to know the fitting rooms are NOT OPEN.......BEFORE I spent so much time chosing prospective items. Waste of my time.
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April 2023 by linsa solis
Love their merchandise but service is the worst. Always has one or two cashier. The last time I was there it took me more then an hour to pay.
