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February 2024 by Josh
My wife and I had our vehicle towed here for repair after it was broken into. We ended up taking it elsewhere after having a really terrible experience with their front desk associate. I have no idea why, but she was rude and talked down to my wife, so I decided to take our business elsewhere.It was a bizarre experience because we were completely friendly and polite, so it was strange that she treated us this way. This was already a stressful experience having to deal with the break in, so this made it even worse. Definitely disappointed because the facility seems nice.
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October 2023 by Jason Wescott
Had an alignment issue with the bumper on my Ram 1500, called and spoke to Mike Weise, who found time for me to get in the next day and he set me up with Matt Ronshausen, who fixed my issue in about 45 mins. Truck looks great again and the I cannot recommend Classic Collision more. Great shop and great customer service.Service: Body & Trim
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October 2023 by Eva Newell
Had a wonderful experience with an unfortunate situation. Edgar was extremely patient, informative, and professional. Although I hope to never need their services again, they would definitely be one of the first calls I make for collision repairs.
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September 2023 by Amy Holt
My stepdad was in an accident recently, and this company was recommended to him. What a wonderful place! Maria at the front desk was so polite, helpful, patient, and cheerful. Mike was incredibly knowledgeable and thorough, as well as openly communicative about the anticipated parts and time frame. Overall, they are a delight to have help in a situation that one never wants.
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September 2023 by Karen Watkins
Classic Collision in Dripping Springs, Texas.I have never received such kind, supportive, and professional assistance from a service business. My needs were listened to and carried out by Marie at the front desk, as well as by my service advisor Edgar Ocon. They went above and beyond basic respect and integrity by making sure I was completely taken care of and satisfied. I was informed of every detail concerning the repair and insurance process from start to finish. They worked with the insurance company to satisfy my needs. My repairs were done far sooner than I expected, and the repairs are incredible. After the repair, my truck was washed and detailed, and it looks as if it just came off the showroom floor. I highly recommend this business and know you will be treated with great care and expertise. Thank you Marie, Edgar, and Les (the manager) at the Dripping Springs, Texas location for making my repair journey so amazing. I will shout your praises to everyone I know and will remain a lifelong customer.Services: Painting
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July 2023 by Matt Sparks
A great place. Not only did I get my car fixed but because of the service and professional care I have a car repair shop for life.
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July 2023 by Heather T.
Amazing customer service. My vehicle looked better than it was pre-accident. I would highly recommend CC to friends and family.
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June 2023 by Jared Chadwick
A comedy of errors where the only thing rivaling their quality of service was the quality of their repair work. Vehicle was in their shop for 48 days, with no communication of any kind for the first 30 of those days, and only 11.7 total labor hours billed back to the insurance company. That number feels quite accurate seeing how many issues I've found in their "repairs". Was told many times the vehicle was ready but they forgot or missed many items and had to keep the vehicle for longer. I even missed a doctor's appointment the morning I picked it up because they had to take the vehicle to the back for more work yet again. Mike at the front desk was incredibly rude to my wife and me. Lady at the counter messed up the paperwork and wanted me to pay the deductible twice. They lost my keys (literally), my trust, and any possibility of future business from anyone in my neighborhood. You'd be wise to consider other options before coming here.Services: Painting
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May 2023 by Meghan Gonzalez
I was so impressed with the service I received at Classic Collision. Everyone was extremely friendly and informative. Michael is seriously my hero. He took time to walk me through the entire repair process and even finished my repairs far ahead of schedule. My car looks brand new!! I will be referring all my friends and I am now a life long customer.Service: Body & Trim
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May 2023 by Enrique Paredes
Excellent service and advice. My wife and I bought a used car recently with a clean CarFax from a dealership in South Austin. However, after a few days, we noticed some details on the doors and fenders on the right side of it, which made us suspicious of a previous accident. The dealer (AutoNation) reassured us that the car had had no accident at all. We took it to Classic Collision in W290 Hwy, and Darren Wilson, one of their Service Advisors, promptly looked at the car, and quickly pointed out various evidence of sloppy body work indicating the car had had some damage. He kindly gave us an estimate of what needs to repaired at no cost. Now we will go back to the dealer with the estimate and the information Classic Collision readily gave us, and hopefully get our money back.THANK YOU, DARREN!!! THANK YOU CLASSIC COLLISION AT W290 HWY!!! YOU ARE AWESOME!!!
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May 2023 by Erin Elizabeth
Edgar was great! Thorough, polite, and professional. Enterprise Rental is right nextdoor (so convenient). They got it back to me in record time. This was such a good experience. Thank yall. ?Services: Body & Trim
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April 2023 by maya nunez
Edgar was a spectacular help and I felt so well taken care of. My Jeep looks brand new and was ready earlier than expected. Thank you Edgar and everyone at CC for being so warm and efficient!! 10/10Services: Body & Trim
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April 2023 by Eric Vaughn
Most amazing car service experience I have ever had! Fast turnarounds, amazing service, they communicate through the entire process, and did phenomenal work! Truly blown away, thank you!Services: Steering & suspension repair
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April 2023 by Ryan Mercer
Had an estimate done to do insurance repair in early Jan 2023. Almost 3 months later and no updates on parts or scheduling despite emailing the service advisor. Finally called and was told that they no longer repair my make of vehicle. A waste of almost 3 months.Service: Body & Trim
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February 2023 by Dan Fodor
I would like to thank everyone that worked and did the repairs on my truck while at Classic Collision. It did take a little bit longer than originally quoted. But that was due to a part being back ordered. Edgar Ocan was the man that took care of me and my truck. He was upfront, honest, and communicated during the entire repair. My truck was returned with quality work done. I highly recommend this company and EdgarServices: Steering & suspension repair