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March 2024 by bill Oneal
They did a great job
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February 2024 by Wesley Grisham
Always have a positive experience with Caliber Collision. Excellent workmanship and usually finished before promise date.
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February 2024 by ken carter
Friendly, prompt and courteous. Very good work. I’m pleased with the results.
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February 2024 by Patrick Schelfhout
Great work and communication for my repair.
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February 2024 by Josephine Whitney
I cannot say kind enough things about this place. I have worked with them three times now and each time they have been friendly, helpful, and efficient.The first time, someone tried to pry my door open to break into it. I took it to the shop and they were able to bend the door back in place within ten minutes, free of charge; sent me on my way without having to worry about insurance claims and all that.The second time, someone rear ended me. I was back and forth with their insurance trying to figure out their requirements, and Caliber staff was able to communicate with insurance to get my needs across. They repaired my bumper back to looking brand new within a week, assisting me with enterprise processes as well.The third time, the light in my trunk wasn't working. I brought it in the next morning, and again, within ten minutes they were able to fix it free of charge.The office staff is polite, quick, and goes the extra mile to get all the information you need. The repair staff is friendly, efficient, and always checks in afterwards to make sure your repairs are up to your standards.Wish I could give this place 6 stars! If you have any car repair needs, I highly recommend Caliber Collision, especially this location.
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February 2024 by Josh
So I initially posted a negative review for Caliber Collision by complete accident. I was intending to leave the review for Classic Collision, whom I had a terrible experience with.Scott, the general manager of this location, followed up with me within 12 hours of my mistake to find out what happened and how they could fix it. After politely letting me ramble about what happened at Classic, he let me know that there might have been some confusion and I had left a review for the wrong shop! He also offered to help get our vehicle towed to a Caliber location and offered to help with anything else I need going forward.I was initially going to just delete this review, but honestly they deserve 5-stars for how they handled this situation. Scott was extremely professional, friendly, well-spoken, and went the extra mile. I will be taking our vehicle to a Caliber location and we will continue to use them going forward.Thank you!
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February 2024 by Caleb Belton
Good service. Car looked great when I got it back and they listened when I was pointing out all my concerns when I dropped it off.
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February 2024 by Mary Ann Miranda
Overall, it was a good experience. They did a good job with the body work and worked seamlessly with my insurance company. The turn around time was what I was quoted initially. Staff was very responsive and patient.
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February 2024 by William Garay
Every aspect of my experience at the dripping springs location was excellent. James kept me informed daily and the vehicle was completed on time. It looks fabulous. Valerie at the shop also coordinated my Enterprise rental pickup and return.Overall an excellent experience.
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February 2024 by Vicki Bohnenkamp
Caliber on RR12/Fitzhugh is amazing!!!!! They are excellent at their work and wonderful people to work with!!!!! This is the place to go!
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January 2024 by Turan Torres
It was my first experience with Caliber but all in all it was good. They kept me informed and got me my car back ASAP.
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January 2024 by Bordeaux Luxury Homes
I highly recommend collision caliber. They were extremely attentive and very professional. It was an easy process.
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January 2024 by Austin Chambers
Quick turnaround, great customer service, and James was awesome to work with.
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January 2024 by Steve Weeden
I've used them before..very accessible, answered all my questions, did great timely/complete work.
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January 2024 by Mike Grunwald
Honestly, the best collision center we've ever worked with. Thorough, communicative, professional...and the job was done right the first time. I hope I never have to go back, but if we need a repair...this is where we'll go!!
