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September 2023 by jaymoe3
Best experience I’ve personally had. Awesome staff with nice facility. Super smooth transactions moving in and out.
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September 2023 by Sax Lee
We worked with Dan. He’s very friendly, professional and helpful.
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August 2023 by Laura Ross
Great experience! Seamless transaction from reserving a unit to exiting. Friendly staff & always willing to assist. The best part is the temperature controlled units, which is a lifesaver during the summer!! Very clean & safe location too!
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July 2023 by Laura R.
Great experience! Seamless transaction from reserving a unit to exiting. Friendly staff & always willing to assist. The best part is the temperature controlled units, which is a lifesaver during the summer!! Very clean & safe location too!
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July 2023 by Randy Keith
Very pleasant and helpful. Manager on property very helpful and knowledgeable of storage facility. I’ve rented here for a few months, and now in transition to a different unit here. Manager has been helpful and understanding. Manager is far the best that has been here since opening. Applies himself very well to his responsibilities here, helpful, polite, respectable and focused. Thanks extra space storage. I have found my storage place for life. Look no further. Randy Keith’s . Dan is always willing to go that extra effort to help me with any questions I might have concerning my unit or, recently, moving to a different unit here in this facility. It was a tough move, by myself, and Dan worked with me patiently, as I went over my move out/move in time, as he noticed that I was doing everything I cud possibly do, so he worked with me. Thanks Dan, again
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June 2023 by Charliene Bondurant
Great experience. Needed a unit right away & they were able to accomodate. Highly recommended
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May 2023 by Amanda Wyszkowski
Very responsive every time I called with questions. Helpful suggestions for move in and move out. Unit was pristine when we moved in. Great experience! Highly recommend.
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May 2023 by Sidney Morgan
Staff are very friendly, easy to set up, and easy to move out! Units are very clean and well maintained! Would definitely recommend.
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April 2023 by Elizabeth Becker
Excellent customer service, even when my rate unexpectedly went up they helped me lower it. All my stuff was safe and sound.
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March 2023 by Bill Schubert
I am an existing renter that is unhappy with Extra Space Storage wanting to charge me more for the same unit then a prospective tent, and I'm not talking about the introductory hook rate to get you in the door, I'm talking the quoted price after rate change. I voiced my concerns with Karen Thayer she looked into it and was able to help.As far as stars alloted to Karen I give 5. I'm only offering 3 stars to Extra Space because of Karen, I would have offered 0 stars for such a aggressive and unjustified rate increase by Extra Space. Had I not gone in and voiced my concerns with Karen nothing would have gotten done. This is a terrible practice by Extra Space Storage, I hope they realize it and make changes so existing tentnents who already have a good history with them will be treated atleast as well as the person walking in the door with no history.
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March 2023 by Lacey Love
Awesome Service! I always come in and Dan gives me the upmost respect. Great deals and awesome customer service. Thanks Extra Space Storage
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February 2023 by STOMP
Great place. Very clean and organized. Move in was a breeze and move out with zero issues. Security is very well done and most importantly Dan is great and extremely helpful. 10/10 would recommend and will use them in the future.
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February 2023 by Josh Rich
I’ve used this place before and back again. Great people to work with. I was unsure about a spot and came out to look at it. Dan was extremely helpful and showed me around. I ultimately decided to go with it based on working with Dan. As long as I’m in this area, this will be the only storage facility I’ll ever use.
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February 2023 by Jonathan L.
I would strongly suggest you look elsewhere for storage. The provided me with a written quote of $86 per month to rent a 10' x 20' space, but when I arrived to complete the paperwork they told me the cost would be $193 per month. They then told me that they needed to talk to the manager to see what she could do. I provided the written quote, but they would not honor it. They came down to $139 per month, but that is still much higher than what was originally quoted. They claim that rate was a slash sale and that they couldn't honor it now because I would have had to sign up that day. Had they actually told me this information, I would have signed up that day with no problem. However, that information was NEVER provided. This is a classic example of a BAIT AND SWITCH tactic and you should avoid them at all costs. Extremely disappointed and they will not be getting my business until they change their sales tactics and honor what they quote.
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February 2023 by Julie Boykin
Reserving/renting online was easy and self-explanatory. The total process took less than 10 mins.Facility is very clean. Manager, upon receiving online reservation, called before we arrived to see if we had any questions. Overall experience has been excellent.
