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February 2024 by Kimberly
This place is disgusting. There were public hairs on and in the bath tub, and in the sheets. The light switches have some kind crust on them. There was some kind blue liquid in the sink. The carpet in the room looks like it has never been cleaned. I do not recommend this place.Rooms: Nasty and dirty
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February 2024 by thomas watt
clean room. comfortable bed. good room amenities. good wifi and cable tv. breakfast included scrambled eggs, sausage, biscuits, gravy, and waffles/pastries/cereal.
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February 2024 by Jazmin Lolo
I feel the need to share this , so another family will not go through what we went throughWe have been traveling, wanted to stop our drive alreadyI booked a room at the best western in Dumas TexasI am traveling with my young daughtersI was given a key to room 128Please tell me why, when I open the door there was MEN LAYING IN BED !!!!I couldn’t believe the situation I was forced to faceI immediately got my kids in the vehicle and went to front officeI demanded a refund and the woman with comical faux lashes asked if I didn’t want to stay there !!!This is Texas ….What is she gave the key to someone else to my roomPlease be awareThis is the Best Western Windsor Inn in Dumas
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January 2024 by DK J
Welcoming front desk staff and host on site. Ground floor room just fine and close to pet area. Right on main drag. Restaurant options nearby. Great price and we love pet friendly places. We'll continue to use BW propertiesRooms: Clean neat king non smoking room. Had all we needed since we're traveling. Comes with full breakfast and ample handicap parking.
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November 2023 by kevin hallmark
Clean
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October 2023 by rebecca williams
Needed a place to sleep. It was a good
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July 2023 by Aaron Johnson
Excellent value for money and very clean comfortable rooms. Dependable trustworthy brand.Rooms: Dated, but in excellent condition, well taken care of, clean and comfortable.Walkability: Very walkable to several restaurants and even Walmart if you don’t mind a little longer walk.
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July 2023 by Steven Silknitter
Girl working front desk was very professional and helpful. While I had book a night, ended up that we couldn't stay here because A/C didn't work and all other rooms available were smoking. Management was very understanding and provided a refund. Mechanical issue happen from time to time but how mgt and the girl working the front desk handled it made all the difference in the world. Overall nice except for A/C. Would still consider property for another try if need comes upRooms: Beds and bedding were very nice. Rooms clean and functional. Of course A/C issue which in Texas in summer is a must. No elevator to access 2nd floor that I could findSafety: Outside access to rooms. Notice groups of people hanging out in walk ways outside of their rooms. Not anything that property can control but common with larger groups and rooms only have outside access only.
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July 2023 by Ellen Abernathy. ICHC
This is an older motel, yet well kept up. Air was nice and cold, beds very comfortable. Breakfast was delicious and coffee not too strong or weak. All of the staff are very friendly and helpful. !
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July 2023 by Allison Emmons
My husband and I stayed at this hotel for 2 weeks for a work trip. House keeping will barge into your room every morning despite the “do not disturb” sign on the door. Not only did housekeeping do that but one lady even insulted me and called me “p*nche werka” which means “f**king little girl” and then continued to talked about me to the other housekeepers. The walls are VERY thin, I heard everything.Talking about the walls, there was a water pocket in our bathroom that kept getting bigger and even started leaking on our floors. (See attached pictures). This hotel is not well kept up with and the house keeping staff is rude to paying customers. I will not be returning nor will I ever recommend this hotel to anyone in the area.
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July 2023 by baltazar renteria
Pretty good Service from desk good room service I think I Come Back and some Time I canSafety: I Tac to Front desk asking for question up address things and there Speak spanish in english good server and all
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June 2023 by Brenda Owens
Front reception was polite- quick to assist to adjust rate for military discount. Rooms are older- found 2 wash cloths with black finger prints on them- and a towel. The sink area center was not cleaned- I took my own Clorox wipe and lots of crumbs fell to the floor. Asked for a no smoking room- but the customer next door sitting outside smoking a cigar- which makes our room smell. Crumbs by the night stand in the floor. Left for dinner-came back and saw 2 people were sleeping in front of the hotel with all their belongings next to them.. The pool was cold- the floor of pool was dirty… We’ve stayed here before and didn’t have issues- but this will certainly be the last time we stay here.
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May 2023 by E. Schuyler
Very nice staff. Good value. Only complaint is that it's too close to the highway for
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November 2022 by Adeoneer
Not a bad place but I thought that the breakfast was worth the extra money seeing that there is a Econo lodge nextdoor.
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October 2022 by Aryanna
We were charged 300 for a two night stay and the rooms smell like cigarettes. It was 121 a night and then 83 dollars in tax and a 15 dollar fee for talking to the front desk to reserve. Not to mention the beds are cold without warm blankets. They didn’t prepare enough towels in advance for a two queen bed room. The smell of cigarettes is so potent that I couldn’t even sleep at night and no matter how much air freshener I spray the smell still lingers. The refrigerator is dirty and smells disgusting I do not recommend this place for anyone an awful experience. ❌
