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February 2024 by Michael Fritze
Amazing team at the Hampton Inn as I had messed up my reservation with the incorrect dates and they helped me correct it. The room was clean, pool and hot tub exceeded our needs, and the morning breakfast was great. We stay at a lot of different hotels, and when we come back to Dumas to visit family, there is only one place we will be staying at and that is the Hampton Inn. Great experience.
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January 2024 by LJ Pederson
Excellent staff.Rooms: Exceptionally cleanNoteworthy details: Particularly comfortable property.
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January 2024 by sayra Santos
Rooms: El desayuno delicioso, las habitaciones limpias. Y es pet friendly.
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December 2023 by chappie mireles
Rooms: Room were Awesome, beds were so comfy enjoyed everything about our stay. Best place to stay in Dumas, Texas. Breakfast was great . The whole place was Amazing and very Clean!!!Safety: Don't have to worry about your vehicle, they have plenty if light.
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December 2023 by Barb Dyess
I rarely give a 5-star to a hotel but this Hampton Inn deserves one. Modern, immaculate all-around three-story hotel. Free wine & beer in the lobby when we arrived in the evening- which my husband really enjoyed. Big tv in our king room for a change! Outlets and USB ports everywhere, and a heating system that quietly worked. Soft bedding, comfy bed—my only criticism is the pillows which weren’t comfy at all but hard and lumpy. Bathroom pristine and shower great. And the breakfast was the BEST I’ve had in our long months of travel: sliced kielbasa sausage, mini-cheese omelets, fruit, fried potatoes and more. Thanks Hampton Inn!
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December 2023 by Mike Rigdon
I requested a quiet area & room and they provided us with that request. Room was quiet, clean and comfortable. Parking area was well lit. Breakfast was great with a good variety as well as hot meal of waffles, toast, eggs and bacon. Staff was professional and friendly.
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December 2023 by Melissa Palmer
HORRIBLE EXPERIENCE!! I HAVE TAKEN PICTURES OF BLACK MOLD IN OUR BATHROOM. ROOM 104No exhaust fan, cleaning lady knocked twice while tv was going and my music was playing on my phone, i didnt get to the door quick enough before she just came in. We originally stayed in Rm 109, the bedding smelled horrible of sweat and body odor. There were legos under the pillow. After speaking to the front desk, their answer was, "well we dont have any staff because we let them have the Holiday off,"The manager just moved us to room 104. Where after we moved to the room and left a do not disturb sign on the door, we were with family (Thanksgiving holiday, Friday 11-24-2023), The cleaning lady came into our room turned the TV off and did God knows what else. We received a call asking why we left our things and didnt check out? My husband proceeded to tell the lady about our mishap. The manager tells me she gave us some of our money back, like $50 and 20,000 reward points. < Are you kidding me? BLACK MOLD, No exhaust fans in the bathrooms, unwashed bedding, privacy violated. WE WILL NOT BE STAYING HERE AGAIN!! REPORTED TO OSHA and BBB and Health and sanitation for Texas!!
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November 2023 by Linda Mathews
NEVER AGAIN WILL WE STAY AT THIS HILTON ... Definitely have air problems and don't care did not fix it. Nor change our room.. we should have read reviews seen all complaints about air problems.. I'm Hilton Honors. From now on, I will check air before we put our stuff in room.. BUT WILL NEVER STAY AT THIS ONE AGAIN.. AND BED WAS AWFUL.. Was told $138 checking in ,whenchecked out was for $177.. for being hot all night and definitely no sleep.. I have acute asthma and needed air.. thanks for not caring nor caring to fix our problem. I even hated have give one star.
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October 2023 by INTP Woahman
Went to a wedding in Amarillo and stayed in this hotel for Friday and Saturday. Friendly staff. It appears they have 1 or 2 receptionists handling all concerns from the guests at any given time. My TV wasn't working, so one of the receptionists came to my room to try to help. There was nothing she could do so I wasn't able to watch anything during my leisure time. Their complimentary breakfast was very decent. They had one staff member handling the entire breakfast routine from 6 am to 10 am. The room keeping staff had everything stocked at all times, so that was excellent! I'd stay again.
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October 2023 by Becky Blaufuss
The hotel and rooms are clean and the help is great. The only reason I would not stay here again is because the thermostats in all rooms are set to 70 degrees by the hotel and can’t be adjusted. Being able to adjust the temperature of my room is something I expect in a hotel stay.
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October 2023 by Jason Blacklock
I’m a traveling lineman. Me and my crew frequently stay here.. or used too. Me and my crew came to Dumas for lines and poles down. I was given rooms for $138 a night. Got receipt 2 days later and seen it went to $174 the next night. We booked out to leave but had another job come up. I called Rachel to book again and rate had went from $138 for a king, to $198 for a queen. Nice hotel, but not worth the price. I’m currently 100 feet from them in the holiday with a better room and the ac actually works for way less. Staff is friendly, they have a happy hour. But on one stay, there was a minor serving. I’m a diamond, I prefer Hilton., but I’ll never call this one again. Btw ac issues were addressed on stay. Never fixed. My service dog couldn’t even find a comfortable place but the tile
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October 2023 by Chase Gentry
Lordes (kitchen lady at breakfast area) almost yelled from kitchen to lobby (“NO DOGS!”) at us.Obviously we weren’t going to walk our 20 lb pup ? into kitchen.. however dogs are allowed here. We were in lobby looking into dinning area at 1st corner table rather than here screaming in professionally with attitude. She could have politely walked up and explained there are no pups allowed. Or signs saying it would be great too. Rules are rules and understandable. Professionalism must me taught. She’s needs some guidance with customer service related tasks. Or keep her in the kitchen.
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August 2023 by Gerry Davison
I didn’t stay here, all I can comment on is the staff, the young lady who helped me was awesome, just my experience with one member of the staff. If all members of the team are like her I certainly would recommend this establishment.
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August 2023 by Thomas Hornik
This stay was for a weekday overnight in August 2023. Overall, this Hampton property was very clean and had some pretty impressive amenities (pool with hot tub, mini gym, very well presented/spacious kitchen, and even a mini-managers reception). Our room (2x queen) was spacious and clean, with a nice bathroom (shower with tub). The breakfast was one of the best Hampton continentals that I've had, with fresh bananas and oranges, fluffy scrambled eggs, waffles, and an assortment of other breads. There was almost no road noise from the highway passing in front of the hotel (we had a east facing room, which is the highway side of the hotel).The only reason I couldnt give this stay a 5-star was the HVAC in the room. The wall controls didnt work, so we used the controls on the window unit. The digital display showed 64F, but the room was more like 73F. We tried multiple settings to get the AC to cool the room, but to no avail. When we tried the heater setting, it smelled like something was burning. Ultimately, we set the fan to High, which started an endless 10-minutes cycle (all night) of the fan turning on (which sounded like a turbo-prop engine) and then running for 5-10 minutes before shutting off. This was very disruptive for sleeping.Rooms: Our room (2x queen) was spacious and clean, with a nice bathroom (shower with tub).Food & drinks: The breakfast was one of the best Hampton continentals that I've had, with fresh bananas and oranges, fluffy scrambled eggs, waffles, and an assortment of other breads.Noteworthy details: There was almost no road noise from the highway passing in front of the hotel (we had an east facing room, which is the highway side of the hotel).
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August 2023 by Jade Tucker
Very accommodating night staff. Breakfast in the morning was pretty standard but very clean.
