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January 2024 by Andrea Valero
NAPA in Dumas, Texas - SHOUT OUT to Robert H. the store manager. On Saturday during the holiday's at closing time when my husband called, Robert could have easily told him, he was about to close but didn't. Robert provided Excellent customer service and definitely went the extra mile!Our Dodge broke down on the other side of town from Napa, the belt and tensioner came off, Napa had everything in stock. Robert helped the last 2 customers in the store before closing. Then Robert went out of his way to come pick up my husband and take him back to the store to purchase the parts and a few tools he needed.Thank you Robert for helping our family get home.
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August 2023 by maria Flores
our Promaster van serpentine belt busted .Stranded about 30 minutes fm. Dumas. Right on the edge of town basically, By struck of blessed miracle. Robert the store manager of Napa auto parts store 119, drove by and helped us out. He brought us the parts we needed to fix our vehicle and even brought us drinking water. He went the extra mile by giving us he's contact number and a mechanic in case we couldn't resolve this. Thank you Robert.
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April 2023 by Daniel Mcrae
Amazing customer service, i called and they helped me figure out what I needed to know and went the extra mile to offer other suggestions to help fix my car
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February 2023 by Jessica Veselka
Great and knowledgeable staff! Willing to help any way they can! Definitely go here for anything auto!
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September 2022 by rhnewcreature
Love Catlette Napa. Great folks.
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March 2022 by tim mckaskle
Had the batteries I needed the competitors didnt
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August 2021 by Alvaro Hidalgo
Very nice people they try to help as much as they can but wrong oil filter
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June 2021 by Brandy Miner
Thank you Jesse (manager)for helping my husband with a load that he was about to lose on his trailer. You did not have to help and we really appreciate it.
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June 2021 by Joseph Mendoza
Was forced to go in here today by my dad to ask for something I already knew they didn't have.
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March 2021 by Jesus Salazar
Great service!
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November 2020 by Cesar Chen
Friendly Person
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January 2020 by Scott Neigebauer
Great place to buy parts and very knowledgeable personal
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March 2019 by Alexis Aguinaga
Good and you can get fast parts
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March 2019 by Martin Makhanu
Welcoming, helpful, quick and prompt.
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September 2018 by Michael Eberhardt
Ownership is not good
