Verizon, a leading telecommunications provider, is known for its commitment to exceptional customer service. The locally owned and operated CellOnly, a Verizon partner, offers the nationwide power and dependability of Verizon's top-rated service along with the comfort of working with friendly professionals close to home. The team at CellOnly is dedicated to helping customers find the mobile devices and features that best suit their needs. They carry a large inventory of phones, tablets, speakers, and accessories, ensuring customers can easily find what they're looking for. The staff is also committed to providing personalized assistance, guiding customers through the selection process and helping them learn how to use their new devices. Customers have consistently praised the excellent service they've received at CellOnly. Zack, a standout employee, has been described as polite, professional, and caring, taking the time to answer all questions and provide step-by-step guidance. Another customer had a pleasant experience upgrading their phone, with the staff member helping them quickly and efficiently, even restoring their old phone's data. The store's ability to handle multiple customers at once has also been commended, with the team demonstrating professionalism and expertise. Overall, Verizon's partnership with CellOnly has created a customer-centric experience, where locals can enjoy the reliability of Verizon's network coupled with the personalized attention of a locally-owned business.
Noemi is a very good definition of customer service she went above and beyond to help me im glad there is still people who have the best interest to help you and not just there to make sales. In my opinion and the customer support specialist .. she deserves a raise
January 2026
Very satisfied with the service provided. Zach helped us a lot to obtain the best deal and answered all our questions with patience.
December 2025
The service I received at Russell Cellular was beyond fantastic. Zach went above and beyond to help me out. He wasn't rushed or in any hurry to get me out the door. His only concern was to have all of my issues taken care of. I will certainly go to Zach in the future for anything I need done. Great job!!