May 2021 by Mary D.
2 hours of being broke down in the auto center, Anthony helped with a battery charger unfortunately the charger was to small. He went as far as allowing us to use another charger, which also didn't charge. I asked him if they had any cables. I get that WalMart is a big corporation. No one, no employee had any, unbelievable. Either way he seemed to be the busiest worker there considering there was a manager, and 4 other employees. Anthony seemed swamped with task after task. I finally asked another employee in the auto center who was pushing carts For a jump. He hesitated but still helped us. I get that your employees are busy but when you have 1 employee carrying most of the weight, while two other employees work together on one car it's going to overload other employees. I asked those two individuals for help. They DIDN'T go the extra mile or bother to ask anyone whether or not they had cables. I bought the cables. Anthony was still busy and the other young man helped us. If EVER we return to automotive it will be due to Anthony and the young man who used his vehicle to help us get the battery going. I can't believe that there wasn't a set of cables (courtesy items). Give those guys a raise, 2 hours while they were overloaded and multi tasking, while the other two didn't bother to acknowledge us. A huge thank you to Anthony and that young man. Perhaps you should promote Anthony to train your employees on courtesy and customer service. Thank your customers for their business. I made a purchase, nothing but change, no thank you, nothing.