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August 2023 by Cassandra Phillips, REALTOR
For years we have patronized this business for oil changes and inspections only for both of our Infiniti vehicles. The service has always been subpar but this business is located in our community and convenient. We’ve referred family and friends but that will never happen again. All confidence, trust and respect was lost when we noticed that both Infiniti emblems had been removed. 95% of the time our vehicles were serviced here together. When discussing our concerns with the owner and his manager about our missing emblems, the owner threw his hands up and said it wasn’t his problem and the manager said they must have fallen off … really?!? The vehicle in the photos is always garaged and all other regularly scheduled maintenance is completed by the dealer. Ladies, gents, teens and seniors whenever you entrust your vehicle to a shop for oil changes, inspections etc, either watch them work or take before photos and inspect your vehicle before leaving. Emblems don’t fall off motors, they’re taken off. This may mean nothing to some but means everything to us.
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July 2023 by Felicia Aguirre
I truely enjoy bringing my car here. They are always so respectful and exceed my expectations. They let me know what I may need to change, if ever anything. Never any pressure. They always check my tires and fluids. I've been going to them since I moved to Duncanville 3 years ago and will continue to do so.
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July 2023 by rolos5.0garage
7-26-23If I could give 0 stars I would , have been a customer for a long time ..have taken my race cars to this place for oil changes , even my wife’s vehicles… today they decided to remove spark plugs without her consent when she clearly asked for a regular oil change only , NO Full Service which still doesn’t consent for them to remove spark plugs because they have never done that me at all because I’m a Male ..they charged and scammed her 200$ extra without her knowing the charges HAVE PROOF OF CALL SAYING MANAGER DOES THAT BECAUSE TIMES ARE SLOW DO NOT COME HERE AT ALL , TAKING ACTIONS FOR THIER LACK OF DISHONESTY
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July 2023 by Paulina S
they scammed me, I didn’t go with my husband this time and they changed my spark plugs without my consent, And charged me and I am taking actions needed and I have proof of conversation that they did it because times are slow ! For a women going up there by herself and them taking advantage of me because I’m a women and don’t know what they’re doing when I asked for an oil change only . This is wrong and this business needs to be shut down .
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July 2023 by Solomon
These people is very impatient, and very disrespectful. They don’t need to be working there they need a overhaul of management and team. The City Of Duncanville need to shut that place down, they overcharge people and don’t have the willingness to really help people. they are trying to help themselves. They may be mad at the owner. I’d rather take my car somewhere else to get quality work.I could not post it without pressing a stat, They don’t deserve no stars- zero.
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July 2023 by Lynnette Boykin
I really appreciated that they checked my cabin air filter as most say it's to difficult to get to but that it needs to be changed. I didn't even ask them to check it. They just did it because it needed to be done. It really needed to be changed as they showed me the build up. They were kind and I will be using them instead of Take 5.
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July 2023 by Mohamed Salama
Very friendly staff and very quick service, they don't charge any unnecessarily charges like other places I used, highly recommend!
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July 2023 by Felicia
I truely enjoy bringing my car here. They are always so respectful and exceed my expectations. They let me know what I may need to change, if ever anything. Never any pressure. They always check my tires and fluids. I've been going to them since I moved to Duncanville 3 years ago and will continue to do so.
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July 2023 by Terri Blakemore
Please reconsider going here.I spoke to the manager who said he was NOT the manager, Sam Z. I was requesting my oil change history and he would not give it to me. They have new management and they are very unreasonable. He said the system went down and they ONLY have two weeks of history. I have taken my cars here for many years and have never received this type service. PLEASE GO ELSEWHEREService: Air & cabin filter replacement
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June 2023 by Rafael Ramos
Stopped going here.They were taxing for an oil change when I brought my OWN oil and filter. $60 for labor? ? he said cause he has to remove a skid plate out the way (not true btw)On top of that, every time my mother goes, they want to sell her wipers and filters.They didn’t pass her state inspection because a “light didn’t work” (she got home and I checked her Tahoe and all lights worked)Also they said they cant pass because she needs new wipers (which she had them changed with them on her last oil change)They be money hungry and scamming women all the time. Pathetic men
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May 2023 by JetWaze A.
I went there to get oil change it was good they took care of my car and it was in and out in 10 minutes
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April 2023 by Cindy G.
Went to get my oil changed today. They came out with air filter and Cabin air filter telling me I need to get them replaced. Told them I couldn't afford right now and the guy yells out loud to the other workers in Spanish "she doesn't have any money!". Embarrassing! Once they were done I went to pay and my total seemed high but didn't question it. When I got home I notice me they charged me $14.99 for an air filter I told them I didn't want!! Ridiculous!! I will never go back to this place!!They also reset my whole system - my radio presets and all my system options. Everything set back to when I first got my car....horrible
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April 2023 by Timothy Lantry
In and out quickly. The guys took care of my oil change and back on the road in no time.
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March 2023 by Arnetia Pipkins
Do not go here! Their oil change is a scam. I asked for regular oil change and they put synthetic without my consent. Should’ve read the reviews first because they’re true.
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February 2023 by Lisandro Arana
Is a fast service but needs to give a price charge before doing the service
