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February 2024 by the rockstar R
This is the third time I been at this store and they always Try to sell you the highest price on any part I checked on line for a air filter it was 43 usd I sow up to the store and he said all I have is this one for $65 wen I ask the counter man you sowed one for 43 he responded no don’t have that one . You can order on line he said if I wanted to do that I could get it for like $20 dollars but I needed today. bad business try to push the higher prices to customers this place don’t give position like.Oreylli or autozone
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February 2024 by Alyssa Navarro
Jose helped me with my windshield wipers, he had excellent customer service !
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January 2024 by Leonzo Alvarado
The parts personal are experienced and very helpful you name from washer fluid to electric relays then to do magic to find and order overnight a OEM part in dealership package for me to say yes sir no B.S. it's a real auto part store
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January 2024 by William Johnson
I went in to buy a battery for my lawnmower, thinking that's what I needed. Turns out it wasn't and I went to return the battery in under 30 minutes or so. When I brought it back the manager was the one that helped me. He looked at the battery and looked me in the eye and asked did I strip the battery, at first I thought he was joking but I saw that he dead serious. I told him no and explained that I didn't need the battery, he told me that he could not take the battery back because I hooked it up. Mind you that there were no scratches or scrapes on the battery. We went back and forth for a minute and I walked out of the store with the battery, then I came back in and asked for the area manager phone number then all of a sudden he wanted to take the battery back. He did and I received my money. This was my first time ever shopping with Advance Auto, also my last time. I work hard for my money I don't like the fact that I was accused of a crime, that I didn't commit...I WILL NEVER SHOP WITH YOU GUYS AGAIN!!!You don't get a second chance to make a first impression...I will use your competitors, never ever again...The worst service, and to come from a manager, unacceptable..
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December 2023 by Julio cesar Mosqueda osorio
Excellent attention
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October 2023 by Hamleth Hernandez
I called and the lady who answered me was very rude and cut my call short, very bad attention...!!
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October 2023 by Sandraa
Very neat store and organized! You go in and out almost never a long line or waiting! Very helpful staff especially a bilingual man he's great he knows what's he's doing. He is very knowledgeable when it comes to cars !!! 10/10
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September 2023 by Ernest Resendiz
Clean store and helpful staff.
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August 2023 by Benjamin Little
Louis was a life saver! Great service.
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April 2023 by Jose Luis Ramirez
Great anything you need they got it
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February 2023 by Matthew Deavenport
The employees are lazy and unhelpful. They close down if the temperature drops below 45 degrees
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January 2023 by Fragrance World
Juan and Floyd are the best , but don’t come on a Sunday… me and my son sat outside in the cold at 8:58 and they wouldn’t let us in , even though they opened at 9:00… only for them to open later then that
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January 2023 by Eric Z.
They have no Idea what I am looking for even though I brought in the original part for them to look at. The Africa American gentleman was very ride He was an older guy he seemed like he was done with life! Sad that's how some people act at work now but he was very rude angry face both times I went to the store go somewhere else where they value your time and money!!
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December 2022 by Hector Garza
Good service was in and out quick. The guys were quick to ask if i needed help and helped out last experiences at AutoZone and Oreillys customer service sucked
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November 2022 by Carlos Munoz
Ordered online, they did not have the oil I needed for the bundle price, so I ended up paying full price, so much for a promotion.
