Benjamin Franklin Plumbing Duncanville is a plumbing company serving the southwest Dallas area. They offer 24/7 service and guarantee punctuality, paying customers if they are late. The company specializes in a wide range of plumbing repairs and installations, including faucets, toilets, water heaters, garbage disposals, sinks, and bathtubs. Customers praise the company for its professionalism, courtesy, and high-quality work. They highlight the technicians' expertise in handling challenging jobs and their commitment to customer satisfaction. One technician named Athen was praised for being kind, knowledgeable, and professional, especially when finding a hidden leak and an extra valve. The team is known for being kind, polite, and very professional from the initial call to job completion. Many customers also appreciate the company's quick response, with technicians arriving within an hour when needed, and their ability to handle difficult problems like water leaks and silent leaks outside homes. The company is recommended for reliable, efficient, and honest plumbing services.
Worked late on a weekend to assure my family would have working water in our home versus being displaced for the weekend. Great job!
September 2024
Worked with Randy Kilcrease and he was was very knowledgeable and forthright. We thought we needed to install a sediment trap but after he assessed the situation he deemed it unnecessary thereby saving us money!
September 2024
Randy was on time, friendly and professional. He explained everything as he did it and answered all my questions. No more leaks!