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March 2024 by Edgar Rosales
Hopefully this is seen by the corporate management. I typically don’t get mad over long wait times but the new system for ordering pizzas over the phone stinks very bad.The employees are not to blame however, the gentleman running the pizza orders was very kind and they were all doing their best to get orders out. They are used to an efficient system of how to work. However when changes are made with short notice that don’t cover all bases for ordering then it’s not smart to have those changes. I anticipated to order over the phone and be able to get a SINGLE PIZZA in a timely fashion. I was told 30 mins. I arrive 30 mins from the phone call and place the order. I then have to wait an additional 40 mins. I could have just order any other pizza place over the phone for the exact same time and I picked it up. With the new system started for the food court I’ll make sure to just buy the pizza there and not even bother trying to order ahead.
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August 2023 by Mary Ann J.
I like the repositioning of the pet food and supplies, but apparently there is less room than in the previous location. Unfortunately, this means that several of the "dental" dog chews, like Check-Ups, Bison Bones, and Nubz are no longer carried. Which is a shame as this Costco had carried Check-Ups consistently since I got my dog four years ago, and seldom did not have the Bison Bones or Nubz. Sigh. Off to check Amazon Prime.
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August 2023 by Jordan R.
This is review is on our Cashier Rosallyn. We were checking out around 5:10pm today and had the most unpleasant experience during our checkout. We go this location in Duncanville bc the customer service is usually on point. Today unfortunately, our cashier must've been having a rough day however she needs a wake up call. Not only did Rosallyn fail to smile or be kind, she was throwing our items and muttering disrespectful verbs about her supervisor who at the time was running around helping people. We simply requested our items to be put in boxes. Which we always do and the workers are usually so great about it. She tried to make us put the items in the boxes. We do not work at Costco. We are paying customers. We spent $571. Either way, we will need to try a different location as the service at this location is beyond slipping.
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May 2023 by Isabella J.
I went here today, and they had the most beautiful hydrangeas. This store always has great prices and frequently has discounts on items I'm interested in. My mom found some nice clothes that were on sale. The produce is always nice and fresh. The employees are always very helpful and nice. They are great at handling issues at self-checkout. This store is overall wonderful and is my favorite Costco location.
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April 2023 by Fred T.
I visited this store this week looking for a specific item I had purchased here before. Couldn't find it. It had been moved. Found an employee who told me where she thought the product was and basically pointed in the general direction. She was wrong (and lazy.) Then I found Yolanda who was folding clothes in the apparel department. Miss Yolanda stopped what she was doing, led me on a search and found the product for me! Thank you, Yolanda! You did your company proud. I'm hoping Costco management reads this and realizes your value as a five star employee.
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February 2023 by Eye W.
Costco is trash! Their products breakdown all by itself. No wonder they have unlimited return policy. Even they know their products is trash!Food is terrible. Everything is really overpriced. If you do the cost per unit, it comes out cheaper just to shop at a grocery store. This place ain't nothing but a flea market with a club membership. What a dump! Never shopping there again.
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January 2023 by Lex B.
I love Costco! It's literally my favorite store! I grew up going to Costco as my parents joined in the 90s and I quickly became a member when i was old enough. I even worked at the distribution center! Even if your just a household of 1, you can benefit from all the Costco goodies! And the free samples, YES PLEASE! On this visit I even noticed a tire air station in the parking lot!! (Not sure if it's free, but still convenient!) Even if your NOT a member, buy a gift card and shop with it. I'm pretty sure you'll want to be a member after your visit!
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November 2022 by Yolanda Thibodeaux
Yes , I picked up my Gucci glasses today and the young lady that waited on me was great. She just transferred to that dept a couple of months. Great service. The store is always spotless!
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September 2022 by David H.
I have been a shopper at this location since t opened. Always enjoy stopping at the food court. That is becoming not such a good experience anymore. When they doubled the cost of the iced coffee drink that was a let down. Now the pizza has been worse over the years. The crust Originally was awesome then changed. It was still good Pizza. Now its soggy and limp. Terrible. Fix it please. Maybe its staffing changes over the years. Idk.
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July 2022 by Jason B.
My doctor recommended Costco pharmacy to me so I decide to try it today I came here at 12:45 and gave them my prescriptions and said it would be about two hours to come back I came back at two hours I said it'll be 10 minutes while it's going on 3 1/2 hours later and they still don't have my prescriptions ready the pharmacy here is a joke do not use them they're super high on other meds and they can't tell the time I wish the person that I did my subscription drop off with what I just been honest and said come back in five hours instead of two totally disappointment will never ever ever ever ever ever ever ever use them again
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July 2022 by Terri Davis-Cole
It is always clean and well stocked
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July 2022 by Steve T.
The pharmacy staff is the main reason for the low score, too many times I'll have a prescription sent over only to have to call them hours later to ask about it and find out the medicine is out of stock
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June 2022 by Pietr L.
I wanted to buy a few rechargeable batteries. There is rarely ever anybody to help at Costco, but I was lucky, a kind young lady came to me and helped me find them. I needed AA and bought that kind, I was lucky because there are AAA, and many other kinds.
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June 2022 by Ozz Lopez
Crazy busy, lots of stock and check out a was a breeze
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May 2022 by Elijah B.
I love Costco! The Duncanville location stays true to the expectations that I have when visiting a Costco.