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September 2023 by Pearl Canalez
Went in to this location with the intention of doing a foreign exchange transfer. Was there 30 minutes just to be told the particular associate assisting me was having trouble with her computer so it would still be a while before my transaction would be completed. My transaction seem to be a bother to the associate.
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September 2023 by Lee Sanders
Opened an account today and Charisma was so polite and professional. Great first experience
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July 2023 by Nazz Thomas
This bank is a blessing! Especially to people who's on social security!! I've been telling everyone I talk to! This is a people friendly needs meeting bank. I left bank of America for them! Hopefully they will add more branchesThey havereal people!
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July 2023 by Elizabeth Sosa
Sign outside states there is an ATM but no ATM inside ?!
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January 2023 by Joshua Thibodeaux
Always experience great service at this location! The atmosphere is great and it’s always quick to get things done.
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November 2022 by Daisy Izaguirre
Excellent customer service 10/10Would recommend others to this location. Everyone is so helpful and a very convenient location!
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April 2022 by A Rob
I work crazy hours so sometimes at night I deposit money...I love frost just one problem I feel unsafe when depositing cash that someone can stick their card in the door and come in as I do my transaction. I had one man come in while getting cash even though he didn't Try anything its was just a very uncomfortable situation please fix this
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January 2022 by David Tashman
My wife and I visited this branch to make changes to an account. Daisy was very condescending to both of us. We asked Daisy basic questions in which she gave us some very bizarre responses. We decided to go with another bank on this interaction alone.
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December 2021 by Kimdolyn Smith
Lauren is AMAZING!
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September 2020 by Jeffery Davis
All the locations are temporarily closed so outside of direct deposit how and where do I make deposits to my account
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July 2020 by Keith Spurlock
Their lobby is completely shut down, an overreaction to COVID-19. I was considering moving my checking to them, but will not do it now. No service = bad service.
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March 2020 by Michael Sosa
This branch did absolutely everything possible to assist me! I am very grateful that I have the pleasure of working with such a fantastic banking company.
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December 2019 by Kimberly Taylor
Jennifer is a sweet heart .. excellent customer service ..even her coworker ...
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August 2019 by B Will
Poor customer service.
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May 2019 by Mickey Gerald
Love my branch. Jennifer is the best.