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December 2022 by Edna G.
I was here a minute ago and I asked nicely the Black men who was working in Meat and Seafoods if they hove chitlin?? He showing his hand to me like Bye bye or goodbye?? His an asshole arrogant and I believed he doesn't like me because he was gossiping to my other co-worker in 436 Cedar Hill Kroger?? He was taking at around seven pm in that store to the Seafoods lady name Yolanda I called her Seahorse ok?? I asked him again since he don't answer right my question if they are selling chitlin?? He demonstrate his hand again bye bye?? Such a jerk and ignorant?? My question was chitlin if they give and his answered was Bye bye?? The F-kc?? What on Earth those folks now a days was disgusting and by any chance you have a bad days or problems at home ok?? Never ever throw your bad days bad mood to your costumers ok?? I am a former employee in this company which is Kroger?? I used to work here and I stayed almost three years?? They treat like I am dumb dumb and the for almost or more than one year?? I killed my butt cooking cookies put in the containers plus I have to label it and put on the floor?) By myself I have to finished the whole table of cookies which if I'm not mistaken it was like 52 containers consist of 16pcs.,8inside plus I need to cooked too the jumbo cookies soft cookies any kind of cookies?? You work part time but I think I worked like full time? Anyway it's over?? Then I transfer to Meat and Seafoods?? I like the Meat Manager which is Harry. His a cool dude and soft spoken! But the Seafoods manager was nuts?? She asked me if I'm Lesbian after two weeks working in her department?? Can you imagined those kind of treatment and unbelievable questions??? Am I a Lesbian ??? That kind of questions was very personal and suppose not to be talked at work place?? This kind of taking and gossiping was come up to the manager of that 436 Kroger store?? Ask me if she do something after she heard about the lesbian question?? She didn't do anything at all?? Ridiculous and very rude and disrespectful for my part ok?? Now the co-manager name Amber told me to forget about it?? She was abnactious too and disrespectful in my part?? She told me exactly that she will not replace me nor help me so I can not have my break time?? So I call the union representative and tell him everything they are doing to me in that department?? Everything squared up and straighten up?? They all think I am dummy head and stupid?? Hell no I am very smart and I have my senses and my eyes reading every single moved and words you are telling and giving me ok?? So today this men in Meat and Seafoods was totally rude and very arrogant?? I ask the front end manger name Jennifer to page the Store manager?? Right away the store manager came and listen to my story regarding the nasty arrogant mean black men?? I believed he was the ADL?! Whatsoever your position was it doesn't matter and you are not supposed to be in that position ADL means assistant Department Lead?? How you gonna lead your team if your costumer you doesn't even know how to answer simple question I asked you jerk?? Good Luck to you ADL?? I not satisfied this matter should go to CEO of the Kroger company ok? Nasty disrespectful and disgusting men??
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September 2022 by Lakeithia V.
Bathroom was so disgusting . Health and sanitation needs to come out! I couldn't believe walking inside of a womens bathroom. I don't get how trifling people could be !
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April 2022 by Nadia C.
If I could give 0 stars I would. Pay center NEVER open . Like ever. And when they do they are they aren't ... Very confusing .
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June 2021 by Jackie James
Great neighborhood store. Always great sales!
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December 2020 by Yolanda Green YG Eyecandy
Every 3 month have the same prescriptions to be filled and everytime their not ready even if I call or they call me. It’s not ready or completed. This time I went there they only gave me 12 of 120 and they loan me them until the order come in on Tuesday. Today is Tuesday it’s not ready. My blood pressure med. take I need 4 times a day. A year I have been dealing with them with 2 strokes already I can’t deal with them anymore with rudeness, inconsiderable and unreasonable so decided to go somewhere else starting 2021.
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October 2020 by Keysha W.
I absolutely HATE coming here! I figured I'd try out their "Click List" thing today due to COVID being on the rise. I arrived at 6pm, per the scheduled time on my email. I let them know online I had arrived, and I was in slit 2. They never came out, so I called. When someone picked up the phone, she told me the order wasn't ready, can I come back at 8? 8??? 8??? I told her no ma'am I will not! She never apologized, or offered to try to help fix the problem! I had to go inside the store to get what I asked them to get off my order. It's too many people in there playing around, the restrooms are always in bad shape, and the customer service is AWFUL!!! Ugh...
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October 2020 by Ayanna Butler
having a talk with the store manager tomorrow about the short ribs that I bought this morning that were 5 days past the best buy date. they shouldn't have been on the shelf. I got a refund but the lady that works in the meat market acted like she was being inconvenienced. I had to get to church but I'm definitely making sure it gets addressed
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October 2020 by Flavia Diaz
Worst customer service from cashiers and Managment.. I never been so humiliated in my life.. just because I brought with me some manufacturers coupons. ( if the store offer the deals why not take them) is saving a few dollars is not like I was not paying the remaining balance. I do most of my shopping online to avoid going to the stores..... I am the kind of person who never complains.. But today I was expending over 100.... I had a few coupons for a few dollars off which wi
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April 2020 by Theresa A.
No social distancing. No wipes by the baskets. Yes the employee by the baskets said he wiped the baskets off, but why wouldn't they have their wipes dispenser filled? The only employee I saw wearing a facemask was manning the customer service desk. NONE of the cashiers were wearing facemasks. WOW, apparently the Kroger company couldn't care less about their customer's safety. Goodbye Kroger!!!
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April 2020 by Gus Mora
it was good still alot of people without mask.
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February 2020 by Jonathan Okray
Somebody need to go get ‘AI Cathey Chatter’ at the self-checkout; absolutely over-the-top vocal interaction is very distracting and disruptive, complicates the check-out transaction.
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January 2020 by Theresa Foster Allen
Extremely rude Kroger employees. Much merchandise shelves are empty or messy. The stores overall are not clean.
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October 2019 by Kisha W.
Floors look horrible but at least they r b ing worked on. Meat is Browning yet there is no sake or reduced meat! Service is poor. I usually like this chain but this location sucks, smh.
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September 2019 by Frank white
If you haven't had smoked gouda...Bless your heat
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June 2019 by U R.
This store is going down hill. I wish this Duncanville Kroger can get a full makeover inside and out. I visited a Kroger not far from Parkland Hospital and it was so very nice and so clean. Had everything I needed and more. Produce looks and smell so fresh. I was very impress. If I have to drive for miles to a new Kroger I will especially if it has more to offer than the one in Duncanville. I hate to see the store go cause it's been in our community for a very very long time. Duncanville Kroger needs an serious upgrade. And don't use the restroom NASTY.