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February 2024 by Anthony Crouch
Every Friendly.
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January 2024 by Beulah Darnell
Best place to get parts for your vehicle.
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January 2024 by talley pop
When I walked into the store no acknowledgment two cashier inside one attending to customer while the other guy talking in the back office with co worker’s he saw me standing no activity until when is ready then he came to the counter and asked me what I wanted
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January 2024 by R T
I order part online and never get the same day, next day i call and they keep put me on hold. i had to cancel order. i make this order because was $15 dlls cheap then other autoparts, but waiting was more expense. this store located at Duncanville TX bad serviceI call another store for available and the store located at Irving TX this guy's answer first time and guy Edwin was very friendly and put Part on his hands.I drive there and pick up with no issues, also he try contact the other store and same they put him on hold.
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December 2023 by Lonnie Ransom
Very helpful veterans work there
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December 2023 by Gregory Brown
Great place and guys are very nice ??. John is Great on how he understands each and every one question about whatever they need. The other guys are great as well ? and I was a few cents short and John was very nice to let leave..?,But I returned from the car with the change ? Thanks John ?? This NAPA is a Great place to Shop for your part needs ?
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November 2023 by Lesa Wilkerson
Stopped in to pick up an item and Jesse got me in and out quickly with no issue. Great customer service!
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November 2023 by Johnny Rogers
Jesse was very knowledgeable and helpful. Took my parts to my car for me. Lol... Excellent customer service ?
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October 2023 by Michelle Escamilla
They always have what we are looking for. The absolute best customer service experience ever ?
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September 2023 by Ronald Phillips
I bought the the wrong hose for my car and the lady working there came to my car and helped me find the right one
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July 2023 by Mina Raye
0 stars, wasn’t greeted when me & my parents walked, there was a dude on the phone at the front desk my dad carried in my battery for me an place it on the desk near the dude on the phone looks at us as if he saying “why are we here” and like he’s busy. A few mins later he wants to tell me his resume history of how long he’s been a mechanic for 45 years an this an that (but works at Napa) when I didn’t ask. All I came in for was a new battery with my warranty! There should be good customer service provided no matter what race you may be. Not sure of her name it may be Norma she is very helpful an knowledgeable she helped me a few days before when I came in the store she must had been off this Sunday afternoon. Long story short I ended up leaving because of his bad energy an poor customer service I see why I have never shopped with Napa till now an I will continue not to. Especially this location.
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July 2023 by Chris S
John went above and beyond to get me taken care of with some brake parts for my truck. Highly recommend his outstanding customer service!
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July 2023 by Ken K
NAPA is a good store. They carry so many parts, however, someone had a wheel lock on the spare tire when they sold it to us. NAPA could not carry it.
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May 2023 by Ricardo Sierra
Very helpful and great customer service. Its a bit far for me but its worth the drive for that customer service that its hard to find nowadays.
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April 2023 by Sam Love
Very friendly staff and they had the part that I needed.
