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July 2022
Never ever rented from Penske. However, someone tried using my cc info for $100. Thankful that my cc company contacted me after declining that charge.
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January 2022
Worse experience ever! The Duncanville location tried to give me a different truck than what I ordered then sent me to another location On Bonnieview in Dallas and no one would answer the door even though they were supposed to be open. I will never call or recommend Penske. I haul took care of me and were cheaper!
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July 2020
Arrived after hours, called and was provided great customer service. Was able to complete transaction over phone and drop keys in box.