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February 2024 by Kay Four
Was told I was preapproved and made the payment and waited almost a week without hearing anything from anyone to find out I was denied after making the payment and have to wait almost another week just to get my money back. Very poor communication and customer service. Highly inconvenient.
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January 2024 by Michael Daniels
Great customer service a wonderful experience
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January 2024 by Sharon Glenn
Don’t wanna talk about it
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November 2023 by Mario Childress
I can’t say enough about the customer service provided when visiting Rent A Center of Duncanville.Yvette Thomas, is second to none when it comes to finding you quality products to fit any budget.It’s a difference between making a sale and developing a long lasting friendship. She lets you know, your more than a customer.Your apart of the rent a center family. If your ever in area, definitely check them out!
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October 2023 by Wata Wayve
Danielle WAS SO SUPER, Patient & Professional
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June 2023 by Dee Jiggy
My experience at RAC was wonderful, every employee was helpful with a great attitude. They helped me find everything I was looking for and even guaranteed me satisfaction which was quite delightful. Will be back soon.
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March 2023 by Jasmine Brown
Everything was easy and stress free from the beginning to the end. Ms. Evette called shortly after I completed an online application. She was very helpful, informative, and kind.
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March 2023 by Stephanie Marsh
Yvette Thomas was great she made sure I understood every thing.
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February 2023 by Annette Chan
I have to say we had a very good experience with Rent-A-Center here in duncanville. We were coming back from out of state and needed furniture until our truck arrived. The lady that helped me over the phone forgive me. I can't remember her name. Was extremely kind and very friendly. Our beds were up and ready before we ever got to the house and the refrigerator was up and running and we were able to go right to the store and get what we needed. I will definitely use them again if I need them.
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January 2023 by Lanekka Joiner
Great experience. The ladies took care of me and it was pretty quickly and I got my same day delivery. So I’m grateful
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January 2023 by Lanekka Joiner-Strange
Great experience. The ladies took care of me and it was pretty quickly and I got my same day delivery. So I’m grateful
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January 2023 by DallasLibra 85
I actually did visit the website and spoke to someone inquiring about a washer and dryer. Originally I was looking for a computer. Seen online that a bunch of great sales going on. I have rented here years ago. Very convenient if your kind of low on money and can't really afford to pay all at once. They have plenty of options and same as cash. Very knowledgeable and helpful people.
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December 2022 by Briana Calico
Absolutely horrible. Spoke with a lady in October about me getting two products from here. Set up my date for furniture to move in. Received a call the day it was supposed to get delivered just to he told I have to pick between the two items but I couldn’t receive both. Very hurt and disgusted after having verified my agreement and making payments for my items.
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November 2022 by Martha Vasquez
Denise was amazing! Honestly I was scared of walking into the store because I’ve had bad experiences at other locations.
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September 2022 by Christopher Mitchell
I really appreciate Dj very helpful and sweet person