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June 2024 by Catherine Edwards
My problems what so ever. Perfect experience
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April 2024 by Catrina Barber
The guy at the front desk was very professional and knowledgeable.
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April 2024 by MsQueenFelicia Morris
Clean always good customer service has a bathroom on site
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April 2024 by Mr. M.M. G.
Ongoing unresolved LOSS of personal Property since July 2023 with personal heirlooms sold for profit by this UHaul Location in 75116 zip code. No recompense of any personal items from Unit B101, Duncanville Tx. 75116. How do I get all of these items back?!!
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March 2024 by Addai Israel
This is one of the most unprofessional fraudulent staff I have ever dealt with at a U-Haul from day one from all the trying to get extra I’m sure financial records need to be reviewed because I’m just about sure theft if going on at this location after seeing I was charged a extra day on my rental they proceeded to try to run my card 10 times in a hour for $84 when all I owed was 20! I lost the key to my storage to a lock I didn’t want in the first place because I had one at home where I know where the keys are lost the key ask Dominica how much is it to cut the lost she said it was free just had to pay for the lock I got to the location and was told now it was a $50 charge to get in the unit but that’s not what I was told on the phone so I ask to speak to the manager no resolution because they all in on it I called customer service still no resolution so I needed to get my stuff out before the free month of storage was up because I know there would me more issue in the future dealing with fraudsters on cedar ridge
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March 2024 by Lesa Sweeney
They took care of me last minute! I will definitely use them again!
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February 2024 by Mr. M.M. G. (Mr. Gaitan Educationally)
Ongoing unresolved LOSS of personal Property since July 2023 with personal heirlooms sold for profit by this UHaul Location in 75116 zip code. No recompense of any personal items from Unit B101, Duncanville Tx. 75116. How do I get all of these items back?!!
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February 2024 by Mariya K.
I got the U-Haul from there for just 5 hours and paid twice as much. Let me start off by saying the people that worked there that day were professional, other than that they rip you off hard. I got there had a vehicle with a utility dolly reserved, which they did not have, not even a regular dolly but their website said it did. Secondly the engine light was in the vehicle but I was on a timeline and had no time to go reserve at another spot. The vehicle did last me the whole 5 hours thankfully. On my way back I stopped and got gas filled it up almost all the way full, which was the same spot where they gave it to me. Returned the vehicle and hours later got charged 30$ for returning the vehicle almost empty, which was a lie. Not coming back to that location for sure.
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January 2024 by Ghee G
I would like to give a special shout-out to Maya at the Cedar Ridge location for her exceptional professionalism and poise. Her attention to detail and courteous demeanor truly impressed me. She went above and beyond by ensuring that we had all the necessary amenities, including a Dolly and a lock, which made our move much easier. I have used this location for several moves, and they have consistently provided excellent service.
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December 2023 by jacci juniel
Pick up and delivery was a breeze.Thanks to the In store representative for her service.
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December 2023 by Tracy Johnson
This location is great. The staff is very friendly and get you in and out quickly. Great location.
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November 2023 by Jane
I really loved using the service..Loved the Vehicle we used.We had no problems .The workers were helpful n friendly.Would use the service again.Take Care !God Bless !
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November 2023 by Cowboy Y. Astran
6 Pieces 12 Inches Blind Wand Vertical Blinds Replacement Parts Blind Rod with Hook and Grip Clear Plastic Blind Opener Long Window Blind Stick Tilt Rod
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October 2023 by D Thrower
The manager is wonderful, kind, and helpful
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August 2023 by jennifer alvarez
I came to rent a storage unit on august 3rd and The two lady’s in the store work very hard they are pleasant after I had a bad experience with another storage unit at another facility they were very understanding and very sympathetic i appreciate these lady’s very much, and would recommend using their services and they deserve a raise Keep up the good work ladies and thank you so much again.
