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November 2025 by Tressa Gilmore
If I could give zero stars I would. The slowest, rudest, excuse making people ever. I call and get put on hold for over 40 min at a time. They always have a reason for why they can’t make the time the app says or will even make up something like I can’t fill your prescription till this date since “your doctor left a note on it”…then when I called my doctor she said she never left any note saying anything and I should be able to pick it up when it was due, still they wouldn’t fill it. It’s a shame, after I pick up my prescription today I will be transferring my business across the street to CVS, they always are friendly and prompt.
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October 2025 by Rose Egypt
Slowest service for the simplest medicine. Save your time and go across the street at cvs
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September 2025 by Fabphatgurl Chapman (fabphatgurl)
Adalyne is a superstar in the pharmacy. There was a mix up and she spent about 20 minutes with me on the phone. That's rare at this location because no one likes answering the phone. I appreciate her kindness.
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January 2024 by Elizabeth Goring
5 stars for staff, 2 stars for everything else. The app only works some of the time and randomly deletes prescriptions from your account. If you have an issue with your prescription don't bother trying to call, just go in person and plan to wait in line. The pharmacy techs are all nice and helpful but they're almost always understaffed and trying to do five things at once.
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December 2023 by Elizabeth Fly
5 stars for staff, 2 stars for everything else. The app only works some of the time and randomly deletes prescriptions from your account. If you have an issue with your prescription don't bother trying to call, just go in person and plan to wait in line. The pharmacy techs are all nice and helpful but they're almost always understaffed and trying to do five things at once.
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November 2023 by KAYE KAYE DAVIS
Customer service to slow and everyone looks tired and prescription service never ready
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March 2023 by jennifer coit
This pharmacy is terrible they are overworked and the rudeness is pass to the customer. They always claims delays are insurance issue total lie. My doctor sent a medication in Kojo had a issue with it and refused to fill it. He is not a doctor and my health concerns is not his business. Eventually he claims he didn't get the right answers from my doctor regarding my health. I will be filing a hippa charge and will be looking for another pharmacy. They are always behind this is people lives they are messing with. I have already filed a complaint and will ask my doctor to do so also. Next I came in for passport photo told it will take 45 minutes which I didn't have went the next day a very nice Hispanic lady took care of it in 10 minutes. I don't why evonne couldn't do that. This store is trash employees who don't care. I will be moving on from Walgreen where I've used for yeas but not enough I can take my business elsewhere. I expect to get an answer from my corporate complaint. This is a old picture those pharmacist no longer work there.
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January 2023 by Google user
Excellent customer service! My prescription was transferred, filled and ready for pick-up within 2 hrs. Unlike other pharmacies, I didn't feel like just another number. They truly cared about my well being and made certain that I could get my much needed prescription quickly. Thank you all..!
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December 2022 by Ms Davis
Excellent customer service! My prescription was transferred, filled and ready for pick-up within 2 hrs. Unlike other pharmacies, I didn't feel like just another number. They truly cared about my well being and made certain that I could get my much needed prescription quickly. Thank you all..!
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July 2022 by Joe Hoover
I made a COVID shot appointment. The store didn't have my appointment. They treated me like a walk in and it took FOREVER?!?! I had to do all the paperwork again, even though I did it online. No wonder so many folks are unvaccinated. Walgreens makes it very hard and inconvenient.
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April 2022 by Isabella Pereira
Always organized and peaceful! I love this store! And Loretta She is the best always helpful and fast!
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April 2022 by BEVO R
Easy in and easy out..great location
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August 2021 by Bobby B.
The medication I needed I received a call to pick up. So I went and thru said "it'll be another hour!" I come back the next day (today) and they still need 10 mins. ARE YOU KIDDING ME???
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March 2021 by Jennifer H.
Came in to get a passport photo, the lady didn't even speak to me and when I asked to look at the picture, she kept huffing and puffing because I guess it wasn't in the right angle? I asked if we could retake it and she got a whole attitude, and said "I guess"??? Like what kind of costumer service is this? Never coming here again.
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January 2021 by Jaime C.
I copied this based on the email I just sent to the store location truly amazing service This location is amazing Pharmacy.D. Kwadwo Owusu is running a great management in her pharmacy set up I had issues with my prescription being sent to a different location(by the hospital) at my old address when I was calling that location ( westmoreland) I could not get in touch with them for over half an hour and never did , when I got in contact with this location my call was answered in less than 2 minutes the woman who answered was so nice and tried her best to help me and made my experience so easy when I was in pain I truly and will always be grateful and thankful for this I love you guys keep up the great work . Feel free to send this up to upper management or in corporate I'm more than happy to speak greatly about you guys thank you so much again. if there's anything else I can do to show my gratitude please let me know
