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October 2023 by Chris S.
Terrible experience from a car wash that cares more about online reviews than actual customer service. First off, the wash is mediocre. Second, one of the air nozzles didn't work at my station. But the biggest issue occurred when I accidentally sucked up something that was meaningful to my daughter. She goes to school in the area and I was visiting her from out of town and wanted to clean her car. The employee (Rob GM) wouldn't help because he said it would cause too many bad reviews online. I told him I was willing to personally apologize to every customer there and explain the 5 minute break with the vacuum system but he said no that the potential for bad reviews and hurting their NPS was too great. So there you go - they care more about POTENTIAL customers reading reviews than helping ACTUAL customers. Skip them and find another car wash.
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September 2023 by Sara R.
I got the basic wash, it did the job, I would say make sure to dry it right after or it will leave watermarks, it comes with free vacuum and they provide rags there!
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September 2023 by Vanessa Solis
I make the drive to this one because the vacuums work really well, the car wash is great, and the staff are friendly. They gave me dashboard wipes and air fresheners which is just nice to be given, they don’t have to but they do. And they have towel to dry your car, the whole are is nice and clean. Like I said it’s worth my drive there, I pass 3 other car washes on my way here but I don’t even bother with those anymore, this one here is my go to. Highly recommend.
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September 2023 by Friesey Augustine
Hey I spoke with Alex, Jamal, Rob, and Andre today such an amazing crew they really ensure your safety and enjoyment of product and services here at super star. I'm a proud member of the fast pass membership and just having these guys here really is worth way more than a member ship. Everything I arrive they supply me with free towels free vacuums and complementary armor all.
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September 2023 by Patrice Tave
Hey I spoke with Alex today he took such good detail towards my satisfaction with the products and services offered here. It's my first time here so he applied armor all to the tires and brought me free towels. It's super safe and convenient here with great customer service I'm definitely coming back and still safely relaxing with my family as we finish our experience here today.
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September 2023 by Isaac Luna
Hey I spoke Alex I’m a happy fast pass member. It’s extremely safe me and family no worries about danger. They have free towels, vacuums, air, and Alex and his team communicated in a respectful manner and business fashion. Hey you should get the fast pass just like me come speak with the team.
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September 2023 by Brannon Barber
My visit to Super Star Car Wash was made exceptional, thanks to the fantastic support from the jump by the attendant Alex. From the moment I pulled in, Alex greeted me with a warm smile and guided me through the process seamlessly. His attention to detail and dedication to making sure my car was spotless truly impressed me.Super Star Car Wash itself was outstanding. They left my car looking as good as new, inside and out. The convenience and efficiency of their services are unmatched. Thanks to Alex and the entire team, I can confidently give Super Star Car Wash a well-deserved five-star rating. I’ll definitely be returning and recommending their services to friends and family. Top-notch experience!Services: Scratch removal
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September 2023 by christopher barrett
Hey I spoke with Alex today such an amazing character. I appreciate the product service. Offered at this car wash. I felt safe while cleaning out my car with my family. Early in the morning, it was no hassle on a busy Friday. I can't wait to come back. And I'm extremely glad in that. I was encouraged to share my experiences with the world through Google Maps.
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September 2023 by Rayyonn's World
Hey I spoke with Alex today. I am so confident in the excellence of the safety products and services offered here. I’ve came here before and I am so thankful I was able to come this morning. Its property is very safe clean amazing customer service amazing team amazing products. Everything is just amazing. I suggest you bring your family and your very best vehicle here don’t go anywhere else.
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September 2023 by Tineka Spencer
Hey I spoke with Alex and I’m so excited that he spoke with me this morning and came with such energy to compliment my mornings. It’s rare that people are actually interested in your day and experience and here at super star Alex and the team exudes that through their culture and behavior. I’m so glad I’m a fast pass member and that I have access to a safe and convenient super star car wash. Amazing value here amazing free vaccums,amazing car washes, amazing free towels, amazing customer care and services amazing integrity here at super star and very safe area
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July 2023 by Michael Stockton
Every time I go to this location the tire shine machine ONLY shines one set of wheels on the car. And then when you try to call no NO ONE answers the phone. Done using Super Star.
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July 2023 by Jw S.
Very good car wash. Plus they always have a good special going on. The free vacuums is a major plus also ....
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June 2023 by Harold Cisne
SCAM, SCAM, SCAM.Be aware of this SCAM.If I could give a negative star I would. Paid for one month and was charged again the next month to something I did not want. Was not told it was a monthly charge to my card. Months later I am still disputing a transaction I never agreed to. I have had to spend countless hours trying to get my money back because they had the nerve to not refund me. When I clearly was told by the attendant that this was a not a recurring charge to my card. I was told that it was a one month thing. I will never go to this place again.
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June 2023 by E Zepeda
WARNING ⚠️ WARNING ⚠️Went for a car wash and was offered a dicounted monthly wash. After a month I was automatically signed up for a service that I did NOT agree to. I've called no answer emailed with little to no response. I have not received my refund and it has been months. Saw another review where the business responded with a phone number for a customer service that does not answer or resolve the issue. I am truly OUTRAGED that they would not refund. It is the principle of it all.
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June 2023 by Charity Adetiba
Sean had on some cool sunglasses and I got a great car wash quickly. Free vacuum too. There are also complimentary towels to wipe down your wheels and your car etc.— as well as complimentary glass cleaner spray. I’ll return.Service: Vacuuming
