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November 2023 by Rachel Combs
Horrible price gouging going on here. I have checked prices on most items at other places, and it is way cheaper to buy your parts elsewhere.
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November 2023 by Dante Barrera
Never out of stock, they deliver on time. Great customer service.
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September 2023 by Lady Johnson
Best Auto Parts Store in Texas
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July 2023 by Keara
I came here to buy a part for my car, and Joe was not a nice person whatsoever. No customer service skills at all. I simply asked if this part helps with my headlight, and he said, “I don’t know. I’m not a mechanic.” I said, “Oh, I thought most people that work at auto part shops knew something about cars or the parts.” He said, “I’m not a mechanic, I don’t know about electronics. If I was a mechanic I wouldn’t be working here.” RUDE!I’ll be going to AutoZone or O’Reilly from now on. I came here because it’s near my workplace, but never again. Joe is not helpful to new customers whatsoever. I don’t even think he gave me the right name, but he said his name is Joe even though my receipt says Jesus Saldana. Anyway, the guy’s attitude was absolutely terrible. Sometimes it’s not even what you say, it’s how you say it.
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February 2023 by Thomas Harris
They are more for shops than for walk ins but they had what I needed it is more for will call orders. Very helpful and friendly people.
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February 2023 by James Simuel
Tried to call in for some information xl parts has the worse customer service I have ever experienced…
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November 2022 by Robert Williams
Sad thing here is all reviewers took the words right out of my mouth.(verbatim)
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April 2022 by Lola Skaii
Customer Service is horrible , I walked in and said good morning nobody spoke back . The guy was on the phone with a customer so I just stood right there until somebody acknowledged me . I then proceeded to say do I go here or here cause they were just like zombies in there and then didn’t even have the part when I had already called 20 mins before . If you didn’t want to come in call in health is important but don’t make everybody else day bad with your bad aura . I hope I don’t ever need nothing else here .
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April 2022 by Gus Rivero
Had the part I needed. But Hispanic guy lacked people skills. Seemed like all employees cared about the product and meeting statistics but no people skills.
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July 2021 by anthony mosley
Tried to return alternator for a warranty exchange for something that was purchased a year and was told I need a receipt
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July 2021 by paul peterson
Went in to get a part the lady at the desk told me to call first.
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June 2021 by Jesse Sosa
Customer service sucks! As soon as I walk through the door I knew it was going to bad
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May 2021 by Jay Lee
Excellent super customer service experience. Always in stock, prices cheaper than auto zone and o'Reilly combined. C. D. C guidelines obeyed and followed.
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April 2021 by EBONE DOBSON
Looking for foreign parts.....check out this location off Main closer towards camp wisdom end. Reps are always nice and willing to assist
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March 2021 by Lisa hayes
Service was good and fast need a gas cap...
